
Energetic and dependable professional with over 10 years of experience in healthcare support, customer service, and administrative coordination. Adept at managing front desk operations, scheduling, and client communication with a warm and professional demeanor. Proven ability to multitask, maintain organized systems, and create a welcoming environment for clients and staff. Seeking toleverage strong interpersonal and organizational skills in a Front Office Coordinator role.
Managed client scheduling, service delivery, and customer communication.
• - Ensured high standards of cleanliness and client satisfaction through attention to detail and reliability.
• - Maintained supply inventory and handled administrative tasks for business operations.
Greet and check in patients, manage appointment scheduling, and maintain accurate patient records.
• - Support therapists with treatment prep and patient assistance, ensuring a smooth and professional experience.
• - Maintain cleanliness and safety of treatment areas, reinforcing infection control protocols.
• - Educate patients on home exercises and equipment use, enhancing continuity of care.
Maintained cleanliness and order in patient rooms and public areas, ensuring a welcoming environment.
• - Responded to guest and staff requests with professionalism and urgency.
• - Communicated effectively with team members and supervisors to coordinate daily tasks.
Delivered exceptional customer service, assisted with product selection, and handled POS transactions.
• - Trained and led team members, managed store opening/closing, and maintained inventory organization.
• - Fostered a positive shopping experience through friendly and knowledgeable support.
- Front Desk & Reception Management
- Appointment Scheduling & Calendar Coordination
- Customer Service & Client Relations
- Office Organization & Supply Managemen
- Multi-line Phone Systems
- HIPAA Compliance & Patient Confidentiality
- Administrative Support
- Time Management & Prioritization
Microsoft Office Suite (Word, Excel, Outlook)
- Google Workspace
- EMR/EHR Systems (basic familiarity)
- Multi-line Phone Systems