Summary
Overview
Work History
Education
Skills
Technical skills
Timeline
Generic

Jasmine Barksdale

Chicago

Summary

Energetic and dependable professional with over 10 years of experience in healthcare support, customer service, and administrative coordination. Adept at managing front desk operations, scheduling, and client communication with a warm and professional demeanor. Proven ability to multitask, maintain organized systems, and create a welcoming environment for clients and staff. Seeking toleverage strong interpersonal and organizational skills in a Front Office Coordinator role.

Overview

12
12
years of professional experience

Work History

Flight Operations Agent

United Airlines
Chicago
2025.06 - Current
  • Coordinated flight schedules and ensured timely departures for United Airlines.
  • Managed passenger check-in processes and resolved ticketing issues efficiently.
  • Communicated with flight crews to relay important operational updates and instructions.
  • Assisted in managing baggage handling procedures to maintain service quality.
  • Monitored weather conditions to inform flight operations and passenger safety.
  • Verified accuracy of weight and balance calculations before each flight took off.

Residential Cleaning Services Owner

Ladybug cleaning services
Chicago
2017.06 - Current

Managed client scheduling, service delivery, and customer communication.

  • Maintained relationships with existing clients by providing superior customer service.
  • Developed policies and procedures for the organization.
  • Developed strategic plans to increase profitability and efficiency.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

• - Ensured high standards of cleanliness and client satisfaction through attention to detail and reliability.

• - Maintained supply inventory and handled administrative tasks for business operations.

Safety and Security Officer

Residence Inn Marriott
Chicago
2022.08 - 2025.05
  • Monitored premises to ensure safety and security for guests and staff.
  • Conducted regular inspections of property to identify potential hazards.
  • Implemented emergency protocols to manage incidents effectively.
  • Facilitated safety drills to enhance preparedness among staff and guests.
  • Prepared reports on safety incidents and security breaches for management review.
  • Maintained accurate records of all security incidents and investigations.
  • Assisted visitors with directions or information about the facility's rules and regulations.
  • Monitored entrances and exits to ensure that no unauthorized personnel enter or leave the premises.
  • Inspected doors and windows regularly to ensure they are properly secured.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Maintained high levels of alertness throughout shifts.

Physical Therapy Aide

AMCI
South Holland
2024.08 - 2025.05

Greet and check in patients, manage appointment scheduling, and maintain accurate patient records.

• - Support therapists with treatment prep and patient assistance, ensuring a smooth and professional experience.

• - Maintain cleanliness and safety of treatment areas, reinforcing infection control protocols.

• - Educate patients on home exercises and equipment use, enhancing continuity of care.

Housekeeper

Northwestern Medicine palos
Palos Heights
2019.06 - 2024.05

Maintained cleanliness and order in patient rooms and public areas, ensuring a welcoming environment.

• - Responded to guest and staff requests with professionalism and urgency.

• - Communicated effectively with team members and supervisors to coordinate daily tasks.

  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.

Sales Associate

Foot locker
Dolton
2014.04 - 2018.02

Delivered exceptional customer service, assisted with product selection, and handled POS transactions.

  • Organized stockroom shelves according to size, color or style.

• - Trained and led team members, managed store opening/closing, and maintained inventory organization.

• - Fostered a positive shopping experience through friendly and knowledgeable support.

Education

High School Diploma - Business

Donald E. Gavit High
Hammond , In
2011-01

Skills

- Front Desk & Reception Management
- Appointment Scheduling & Calendar Coordination
- Customer Service & Client Relations
- Office Organization & Supply Managemen

- Multi-line Phone Systems
- HIPAA Compliance & Patient Confidentiality
- Administrative Support
- Time Management & Prioritization

Technical skills

Microsoft Office Suite (Word, Excel, Outlook)
- Google Workspace
- EMR/EHR Systems (basic familiarity)
- Multi-line Phone Systems

Timeline

Flight Operations Agent

United Airlines
2025.06 - Current

Physical Therapy Aide

AMCI
2024.08 - 2025.05

Safety and Security Officer

Residence Inn Marriott
2022.08 - 2025.05

Housekeeper

Northwestern Medicine palos
2019.06 - 2024.05

Residential Cleaning Services Owner

Ladybug cleaning services
2017.06 - Current

Sales Associate

Foot locker
2014.04 - 2018.02

High School Diploma - Business

Donald E. Gavit High
Jasmine Barksdale