Jasmine Blake
IL
Summary
Highly organized and dependable professional with a proven track record in policy compliance, customer service, and accurate documentation. Adept at streamlining administrative processes, resolving issues efficiently, and supporting cross-functional teams with exceptional communication skills. Known for building positive relationships, maintaining meticulous records, and consistently exceeding performance benchmarks.
Overview
1
1
Certification
Work History
Claims Adjuster
State Farm
- Assisted the medical field with 5% of all claims, resulting in an average bonus of $2500 per claim.
- Coordinated with the company's lawyers to obtain maximum compensation for the company
- Resolved over $20k in claims
Mail Handler
United States Postal Sevice
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Maintained high level of confidentiality with mail items in line with regulations.
- Used automated mail processing equipment to sort and collate mail.
ER Technician
Community Hospital
- Utilized Epic to monitor and report on individual patient care, including lab results, allergies, and vital signs.
- Employed effective communication techniques to communicate with physicians and nurses.
- Responsible for maintaining a safe workplace for patients and ensuring they received proper treatments and procedures.
Data Entry Clerk
J.P. Morgan
- Identified and corrected data entry errors (not exceeding 5%) using established quality control methods.
- Exceeded hourly quota of 12 applications with expert 10-key skills and exceptional accuracy.
- Achieved daily production quotas through consistent workflow prioritization.
Education
Health and Human Sciences
Northern Illinois University
Skills
- Customer Service
- Scheduling
- Microsoft Office
- CRM Software
- EMR Systems
- Written/Verbal Communication
- Data Entry
- Multitasking
Certification
Google IT Support Professional- Coursera | 2023
Timeline
Claims Adjuster
State Farm
ER Technician
Community Hospital
Data Entry Clerk
J.P. Morgan
Mail Handler
United States Postal Sevice
Health and Human Sciences
Northern Illinois University
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