Detail-oriented and customer-focused retail with over six years of experience in enhancing customer reviews and maintaining an enjoyable shopping environment. Currently a Sales Associate at Hudson Group, and skilled in training new team members with our company procedures. Previously acquainted as a Clerk at Archer & Central Coin Laundry, managing services and ensuring customer satisfaction through excellent communication. Proven ability to maintain cleanliness and organization while effectively collaborating with team members to meet daily operational goals using problem-solving skills.
Facilitated a comfortable and enjoyable shopping experience for customers by providing personalized assistance and support.
Discussion with team member work ethic and ensuring in store efficiency.
Assisted in stocking and organizing products to maintain an efficient and visually appearances of sales floor.
Trained new team members on company procedures and showing them their responsibilities to ensure a smooth onboarding process.
Managed laundry drop-off service. ( Wash, dry, and fold clothes ready for pick up)
Provided excellent customer service with a helpful, friendly, and patient attitude when helping customers with questions or purchasing items.
Executed keeping a clean environment for customers & making sure machines were running smoothly.
Responsible to close the laundromat. By counting the register and having swept, mopped, cleaned, etc. In order for the morning shift to run well