Jasmin Jenkins
TINLEY PARK,IL
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Bath and Body Works, Limited Brands
05.2022 - Current
- Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
- Resolved customer inquiries efficiently, maintaining high satisfaction levels through effective communication and problem-solving skills.
- Trained new staff on product knowledge and customer engagement techniques, promoting team collaboration and performance.
- Monitored sales trends and provided feedback to leadership, contributing to strategic decision-making regarding promotions and inventory placement.
High School Social Studies Teacher
Rich Township High School District 227
09.2016 - Current
- Facilitated classroom discussions to enhance critical thinking and encourage student participation.
- Collaborated with colleagues to design interdisciplinary projects that promote teamwork and real-world connections.
- Utilized technology resources effectively to support interactive learning experiences in social studies curriculum.
- Organized community outreach programs to foster civic engagement and awareness among students.
- Analyzed student performance data to inform instructional decisions and improve educational outcomes.
- Planned and implemented integrated Social Studies lessons to meet Common Core Curriculum Standards.
- Established and supported positive educational environment for student learning.
Education
Bachelor of Arts - Secondary Education
Marquette University
Milwaukee, WI05-2016
Skills
- Active listening
- Critical thinking
- Data entry
- Motivational skills
- Peer collaboration
- Collaborative learning
- Ethical behavior
- Cross-curricular connections
- Creative problem solving
Timeline
Customer Service Representative
Bath and Body Works, Limited Brands
05.2022 - Current
High School Social Studies Teacher
Rich Township High School District 227
09.2016 - Current
Bachelor of Arts - Secondary Education
Marquette University