Jasmin Clair
Chicago
Summary
Dynamic and reliable professional with a strong background in security and hospitality, notably at Johnson Controls. Proven expertise in incident reporting and customer service, enhancing safety and guest satisfaction. Adept at training staff and managing supplies, consistently achieving high standards in fast-paced environments. Committed to maintaining health and safety protocols.
Overview
8
8
years of professional experience
Work History
Security Officer
Johnson Controls
12.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored premises to ensure safety and security protocols were followed.
- Assisted in conducting routine patrols of assigned areas to deter potential incidents.
- Responded promptly to alarms and emergency calls, ensuring swift resolution of issues.
- Collaborated with team members to report suspicious activities or security breaches.
Housekeeping Room Attendant
Archer Heights Rehabilitation
09.2019 - 12.2023
- Cleaned and sanitized guest rooms, ensuring high standards of cleanliness and comfort.
- Organized and restocked housekeeping supplies to maintain operational efficiency.
- Responded promptly to guest requests and inquiries, enhancing overall guest satisfaction.
- Conducted regular inspections of rooms to identify maintenance needs and ensure quality standards.
- Assisted in training new staff on cleaning procedures and housekeeping best practices.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Pastry Cook
Jewel Event Catering
09.2017 - 02.2020
- Developed and executed innovative pastry recipes, enhancing seasonal menu offerings.
- Mentored junior pastry staff in techniques and best practices for high-quality production.
- Streamlined dessert preparation processes, improving efficiency and reducing waste.
- Conducted inventory management to maintain optimal stock levels of ingredients and supplies.
- Balanced multiple tasks simultaneously while consistently meeting deadlines during high volume periods.
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
- Maintained an open line of communication with customers, addressing concerns or requests promptly while providing exceptional customer service.
- Adapted quickly to last-minute menu changes, demonstrating flexibility and problem-solving skills.
Education
High School Diploma -
Walter H Dyett
Chicago, IL06-2011
Skills
- Customer service-focused
- Report writing
- Incident reporting
- Cleaning techniques
- Supply inventory management
- Health and safety
- Supply ordering
- Food safety
- Training staff
- Reliable and responsible
- Problem-solving abilities
- Multitasking Abilities
Timeline
Security Officer
Johnson Controls
12.2021 - Current
Housekeeping Room Attendant
Archer Heights Rehabilitation
09.2019 - 12.2023
Pastry Cook
Jewel Event Catering
09.2017 - 02.2020
High School Diploma -
Walter H Dyett