Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jasmin Bernal-Mendez

Waukegan

Summary

Professional with proven track record in dental assisting, equipped to lead and optimize dental operations. Skilled in patient care, chairside assistance, and dental radiography with strong focus on sterilization and infection control. Known for fostering team collaboration, adapting to changing needs, and ensuring high-quality results.

Overview

6
6
years of professional experience

Work History

Lead Dental Assistant

Zen Dental
02.2022 - 04.2025
  • Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
  • Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
  • Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Reduced wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
  • Ensured strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
  • Enhanced patient comfort by providing thorough explanations of dental procedures and answering questions with patience.
  • Conducted routine maintenance on dental equipment, prolonging the life span of costly tools and instruments essential for daily operations.

Front Desk Administrator

Periodontics LTD
04.2021 - 11.2021
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
  • Improved office organization by implementing effective filing systems and document management practices.
  • Developed strong relationships with clients, fostering loyalty and repeat business through exceptional service.
  • Provided administrative support to various departments, contributing to overall company efficiency.
  • Handled sensitive information with discretion, maintaining client confidentiality at all times.
  • Processed incoming mail and packages, distributing items to appropriate recipients in a timely manner.
  • Managed multi-line phone systems, directing calls to appropriate departments for efficient communication.
  • Managed invoicing procedures accurately resulting in fewer billing disputes from guests.
  • Maintained personnel records and updated internal databases to support document management.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Front Desk Administrator

Midwest Periodontics & Implantology
06.2019 - 02.2021
  • Maintained personnel records and updated internal databases to support document management.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Handled sensitive information with discretion, maintaining client confidentiality at all times.
  • Provided administrative support to various departments, contributing to overall company efficiency.
  • Processed incoming mail and packages, distributing items to appropriate recipients in a timely manner.
  • Improved office organization by implementing effective filing systems and document management practices.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
  • Developed strong relationships with clients, fostering loyalty and repeat business through exceptional service.

Education

High School Diploma -

Waukegan High School
Waukegan, IL
05-2013

Skills

  • Patient charting
  • Infection control proficiency
  • Endodontic procedures
  • Equipment sterilization
  • Oral surgery assistance
  • Dental radiography
  • Patient education and counseling
  • Impression taking
  • Patient management
  • Orthodontic support
  • Restorative procedures
  • Scheduling appointments

Languages

Spanish
Full Professional

Timeline

Lead Dental Assistant

Zen Dental
02.2022 - 04.2025

Front Desk Administrator

Periodontics LTD
04.2021 - 11.2021

Front Desk Administrator

Midwest Periodontics & Implantology
06.2019 - 02.2021

High School Diploma -

Waukegan High School

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Jasmin Bernal-Mendez