Jasanay Miles
Chicago,IL
Summary
Seeking a channeling position in customer service. Expanding my skills in problem solving, communication, and organization skills. Also looking to contribute to any success with a company I'm working for.
Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
3
3
years of professional experience
Work History
Clerk
Paul Simon, Job Corps
02.2024 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- File at Least 30 files a day
Data Processing Clerk
JP Morgan Chase
12.2022 - 01.2024
- Preparing batches of work by removing payments and forms from envelopes
- Inputting data into the system while following standard operating procedures and customer specific instructions for processing
- Verifying checks through customer specific instructions for processing
- Contributing to meeting team goals in addition to individual responsibilities
- Maintaining productivity and quality standards
- Verified data checking for compliance, error and repeat data.
- Maintained and referenced training documentation for entry process.
Supply Stocker
SLP
09.2022 - 11.2022
- Stock medical supplies
- Made sure Nurses, CNA, and whom ever had their carts stocked with correct supplies
- Assisted in annual inventory counts by accurately counting physical goods against recorded quantities.
- Ensured proper rotation of perishable items following first-in/first-out principle to minimize spoilage loss.
- Analyzed equipment needs of 3 units to procure required inventory and supplies.
Receptionist
Personal Assistant
01.2022 - 09.2022
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Mail Handler Assistant
United States postal service
11.2021 - 01.2022
- Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
- Supported team members in managing high-volume periods, effectively reducing delays in mail distribution.
- Operated various types of machinery used in the mail handling process safely and efficiently.
- Labeled, weighed and processed mail and packages for efficient distribution.
Education
High School Diploma -
Kenwood Academy
5015 S Blackstone06.2019
Skills
- Telephone etiquette
- Customer satisfaction
- Typing speed
- Record preparation
- File and database management
- File maintenance
- Relationship building
Timeline
Clerk
Paul Simon, Job Corps
02.2024 - Current
Data Processing Clerk
JP Morgan Chase
12.2022 - 01.2024
Supply Stocker
SLP
09.2022 - 11.2022
Receptionist
Personal Assistant
01.2022 - 09.2022
Mail Handler Assistant
United States postal service
11.2021 - 01.2022
High School Diploma -
Kenwood Academy
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