Jarylle Espinosa
Downers Grove
Summary
Administrative and operations professional focused on optimizing service efficiency and accuracy in high-volume environments. Led standardization of workflows and managed financial operations, resulting in improved client relations and operational performance.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Assistant Managing Director
HairClub for Men
04.2025 - Current
- Oversee operations for a high-volume service center, ensuring efficiency and accuracy
- Standardized scheduling and client data workflows, enhancing accuracy and operational efficiency
- Manage daily financial operations, including cash handling, deposits, and reporting
- Oversaw inventory management, ensuring cost control aligned with product availability
- Partnered cross-functionally to resolve operational issues, enhancing overall service delivery
Company Manager
RefleKTion Salons
05.2021 - 04.2025
- Spearheaded day-to-day operations and process improvements, resulting in enhanced service quality and streamlined workflows across the organization
- Built and scaled administrative team through full-cycle hiring, onboarding, and training, improving team performance and operational capacity
- Provided executive-level administrative support to salon owner, managing schedules and communications to prioritize operational effectiveness.
Salon Manager
RefleKTion Salons
08.2021 - 08.2023
- Managed daily operations, streamlined scheduling and client flow to enhance service efficiency
- Scheduled appointments and coordinated staff availability to optimize service delivery.
- Monitored performance metrics to identify areas for team productivity enhancement
- Trained new stylists on salon protocols and customer service standards.
Education
High School Diploma - Plainfield, IL
Plainfield South High School
Plainfield, IL05-2014
Skills
- Process Improvement
- Scheduling and Coordination
- Calendar Management
- Administrative Support
- Client Relations
- Office Management
- Google Workspace
- Microsoft Office Suite
- Inventory Control
- Vendor Relations
Certification
- HR Foundations: Core Human Resources, 02/01/25, LinkedIn
- Diploma in Excel, 02/01/25, Upskillist
Timeline
Assistant Managing Director
HairClub for Men
04.2025 - Current
Salon Manager
RefleKTion Salons
08.2021 - 08.2023
Company Manager
RefleKTion Salons
05.2021 - 04.2025
High School Diploma - Plainfield, IL
Plainfield South High School