JARROD RAAP
Mitchell Aircraft
Island Lake
15
years of professional experience
Results-oriented sales professional with expertise in building relationships and driving revenue in technical environments. Strong ability to translate customer needs into effective product solutions while collaborating with operations and technical teams. Experienced in electrical, security, and low-voltage systems, with a solid background in quoting, account management, and territory sales. Willing to travel to cultivate and sustain a regional customer base.
Work History
Account Manager
1 Year 7 Months- Acted as primary point of contact for a portfolio of airline and MRO accounts, recommending parts solutions to meet each customer's fleet and application needs.
- Quoted parts at profitable margins, consistently winning orders against competitors
- Tracked part request frequency and quote-to-order ratios to identify trends, informing future stocking decisions and guiding product strategy
- Developed and maintained long-term relationships with airline and MRO customers, managing territory similar to design and manufacturing accounts
Sales Support
2 Years 2 Months- Assisted sales directors in addressing daily account needs for airline customers
- Sourced and verified stock for components daily, aligning availability with customer requirements
- Sourced and checked stock for components across the market daily, matching availability to customer requirements — directly analogous to identifying optimal component solutions for a technical buyer
- Confirmed all parts sold complied with documentation and customer compliance standards
Bartender, Server & Locker Room Attendant
5 Months- Provided friendly, responsive service to members and guests, ensuring satisfaction with diverse requests
- Oversaw monthly bar inventory and ensured a clean, well-stocked locker room to enhance guest experience
- Crafted and served a diverse range of cocktails, ensuring quality and presentation.
- Managed inventory levels, ordering supplies to maintain optimal stock for bar operations.
- Trained and mentored new bartenders on techniques, customer service, and menu offerings.
Security System & AV Technician
11 Years- Installed sound, security, camera, and voice/data systems, along with related lighting, electrical outlets, and circuit breakers — building a practical, hands-on understanding of electronic and electrical systems
- Assessed customer needs and provided tailored system recommendations and job quotes as primary technical sales contact
- Managed inventory and compared material costs to ensure timely availability for upcoming projects
- Maintained strict data security procedures to protect customer information
- Responded to customer inquiries during projects, fostering long-term trust and encouraging repeat business
Officer in Training
2 Years 2 Months- Held leadership roles over underclassmen, planning and executing training labs to teach technical skills to cadets
- Completed Army ROTC/SMP officer leadership training, including monthly weekend and annual two-week training commitments — demonstrating reliability and willingness to travel
- Coordinated administrative tasks for unit officers, managing scheduling and documentation to ensure operational efficiency
- Aided in execution of helicopter flight operations during annual training, contributing to mission readiness
Education
Bachelor of Science - Aviation Administration
Skills
Sales relationship management
Component sourcing
Technical sales support
Market analysis
Inventory management
Effective communication skills
CRM software utilization
Travel readiness
LEADERSHIP, ACTIVITIES & VOLUNTEER EXPERIENCE
Dean's List, Lewis University — two semesters
Timeline
Account Manager
Mitchell Aircraft
01.2025 - CurrentRead More
Sales Support
Mitchell Aircraft
11.2022 - 01.2025Read More
Bartender, Server & Locker Room Attendant
Boulder Ridge Country Club
06.2022 - 11.2022Read More
Officer in Training
Illinois National Guard, 106th Aviation Regiment
11.2016 - 01.2019Read More
Security System & AV Technician
Fox Valley Security Systems
05.2011 - 05.2022Read More
Lewis University
Bachelor of Science from Aviation Administration
Read More