JAROD A. PATRICK
Chicago
Summary
A diligent team player seeking a challenging position where skills and experience will be an asset. Skills Leadership Inventory Management Communication Interpersonal Skills Customer Service Strong Work Ethic
Experienced with navigating complex city routes and ensuring on-time arrivals. Utilizes excellent communication skills to provide clear and courteous passenger interactions. Track record of maintaining high safety standards through careful attention to driving regulations and efficient problem-solving.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
City Bus Operator
Pace Suburban Bus
Melrose Park, IL
05.2026 - Current
- Operated city buses safely and efficiently, adhering to established routes and schedules.
- Managed passenger interactions with professionalism, ensuring a positive travel experience.
- Performed routine vehicle inspections, identifying maintenance needs to enhance safety and reliability.
- Collaborated with team members to address operational challenges, improving service delivery.
- Monitored bus performance metrics, identifying trends to propose operational improvements.
- Promoted a positive work environment by fostering strong relationships with coworkers, supervisors, and transit agency personnel.
- Operated buses safely, ensuring timely arrival and departure at designated stops.
- Maintained accurate records of passenger counts and vehicle inspections.
Advanced Medical Support Assistant (GS-6)
Jesse Brown VA Medical Center
Chicago, IL
10.2020 - Current
- Monitor and makes work assignments and coordinates coverage at all workstations, provides input on performance, resolves daily workplace issues, and maintains efficient workflow.
- Coordinate department flow, workload capture, and other administrative support functions associate with day to day department operation.
- Assist supervisor in monitoring and ensure integrity of various databases, to include, ADT movements, scheduling and other reports.
- Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
- Ensure Inpatient Ward staff understand and appropriately utilize administrative support packages.
- Schedule patient appointments, including interpreting and verifying provider order in accordance with VHA national scheduling guidelines.
- Provide information and guidance to agency employees as requested.
- Organized patient records to research records, extract medical information and review records for completeness and accuracy.
- Preform related duties as assigned.
Food Service Worker
U.S. Department of Veterans Affairs
07.2019 - 10.2020
- Performed numerous food service operations to provide meals to Veterans and patrons of the Jesse Brown VAMC Canteen
- Complied with food safety and infection control guidelines to ensure compliance with health and safety directives
- Provided training to new Food Service Workers, teaching various operation and safety techniques
- Performed routine audits of the area to ensure the Canteen would successfully pass any inspections.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Assistant Cleaner
Boatner Carpet & Upholstery
01.2010 - 04.2019
- Cleaned home carpets, tile, grout, area rugs, mattresses, and upholstery
- Worked with speed, accuracy and safety to complete residential, commercial and institutional carpet installations
- Performed semi-skilled carpentry work, such as subflooring repair and trim installation; this included preparing work areas, using adhesives and resolving problems with installations
- Performed accurate measurements, cuts and trims to help flooring pieces fit specific room requirements.
- Handled equipment, chemicals and materials properly and with caution.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
Plumber's Assistant
W.Bragg Plumbing
Chicago, IL
05.2014 - 06.2016
- Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Drilled and cut holes in walls and floors to accommodate passage of pipes.
- Listened to instructions from Job Title, gaining valuable onsite job training.
- Studied building plans and inspected structures to assess material and equipment needs.
- Repaired domestic appliances such as sinks and dishwashers through Action and Action.
- Inspected pipes and piping systems to assess quality and condition.
- Organized and moved materials from truck to job site to support project requirements.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Repaired systems, replaced malfunctioning parts and supported electrical installations.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
Education
Restaurant & Culinary Certificate -
Greater Chicago Food Depository
Chicago, IL2019
GED - undefined
Olive Harvey Community College
Chicago, IL2018
Skills
- Medical terminology
- Call Transfers
- Medical Record Assessment
- Customer Service
- Computerized Maintenance Management Systems
- Case Management
- Patient Records Maintenance
- Patient Appointment Management
- Patient Communication
- Office Supplies and Inventory
- Traffic laws compliance
- Mechanical tools
- Safe driving practices
- Defensive driving
- Vehicle inspection
- Attention to detail
Timeline
City Bus Operator
Pace Suburban Bus
05.2026 - Current
Advanced Medical Support Assistant (GS-6)
Jesse Brown VA Medical Center
10.2020 - Current
Food Service Worker
U.S. Department of Veterans Affairs
07.2019 - 10.2020
Plumber's Assistant
W.Bragg Plumbing
05.2014 - 06.2016
Assistant Cleaner
Boatner Carpet & Upholstery
01.2010 - 04.2019
GED - undefined
Olive Harvey Community College
Restaurant & Culinary Certificate -
Greater Chicago Food Depository