Developed strong communication and patient care skills in healthcare environment, focusing on newborn auditory health. Demonstrated ability to perform precise and accurate screening procedures while maintaining patient comfort and safety. Looking to transition into new field where these skills can contribute to improved patient outcomes and overall healthcare excellence.
Overview
5
5
years of professional experience
Work History
Senior Housekeeper
Pa Peterson
Rockford IL
01.2025 - Current
Coordinated special projects such as deep cleanings or room renovations without disrupting residents experiences.
Improved overall cleanliness and presentation of the property by performing thorough daily inspections and addressing issues promptly.
Organized staff schedules and rotations to ensure optimal coverage during peak hours, contributing to a consistent guest experience.
Maintained high residents satisfaction ratings by ensuring timely completion of all housekeeping tasks.
Conducted regular safety briefings to minimize workplace accidents and promote a safe working environment for staff members.
Communicated repair needs to maintenance staff.
Disposed of trash and recyclables each day to avoid waste buildup.
Sales Associate
American Best Eyeglasses and Contacts
Rockford
09.2024 - 11.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Assembly Line Worker
MTE Hydraulics
Rockford
08.2024 - 09.2024
Met daily production quotas by working effectively within a fast-paced assembly line environment.
Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
Completed durable assemblies and subassemblies with hand and power tools.
Optical Receptionist
Englewood Optical
Chicago, IL
11.2020 - 05.2021
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained payments from patients and scanned identification and insurance cards.
Conducted patient intake interviews, recording and documenting relevant information.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Processed medical insurance claims and payments.
Handled patient check-in procedures smoothly while verifying necessary documentation such as insurance cards or referral forms.
Counter Server
La Góndola
Chicago, IL
05.2020 - 01.2021
Packaged and delivered to-go orders and trays for guests leaving restaurant.
Greeted customers with smile and provided helpful suggestions.
Cleaned and maintained dining area and condiment stations.
Processed customer orders and accurately entered into order system.
Managed multiple tasks in high-volume environment.
Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
Processed cash, debit and credit card payments.
Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
Education
Thomas Jefferson High School
Rockford, IL
06.2021
Skills
Eyewear examination
Patient check-in
Shipping arrangement
Check-in coordination
Multitasking
Adaptability
Detail Oriented
Professionalism
Eco-friendly cleaning practices
Team leadership qualities
Multitasking efficiency
Strong organizational skills
Patient communication
Accomplishments
Achieved results through effectively helping with task.