Jared Rivera
Chicago
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server, Bar Porter
Sheraton Grand Chicago
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customers needs.
- Exceled in multitasking under pressure during busy periods while maintaining composure and providing excellent service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased customer satisfaction with prompt assistance in seating arrangements, answering questions, and addressing concerns.
Busser, Line Cook, Server
Smoke Daddy
01.2021 - 09.2024
- Bussed and reset tables quickly with correct place settings
- Helped pre-bus dirty and/or unwanted plates from tables where guests are seated
- Utilized Toast POS system to process customers orders
- Learned knowledge of the menu to recommend to customers
- Helped train new busser and server staff
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Mona Bath
01.2021 - 12.2021
- Followed safety policies and procedures
- Operated equipment and machinery according to manufacturing instructions
- Kept worksites organized clean and free of safety hazards
Education
Highschool Diploma -
Pritzker College Prep
Chicago, IL05.2020
Wilbur Wright
Chicago, IL04.2025
Skills
- Adaptability
- Initiative-taking
- Emotional Intelligence
- Resilience
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server, Bar Porter
Sheraton Grand Chicago
10.2024 - Current
Busser, Line Cook, Server
Smoke Daddy
01.2021 - 09.2024
Mona Bath
01.2021 - 12.2021
Wilbur Wright
Highschool Diploma -
Pritzker College Prep
Similar Profiles
DeAngelo ArmsteadDeAngelo Armstead
Banquet Steward at Sheraton Grand ChicagoBanquet Steward at Sheraton Grand Chicago
John GannonJohn Gannon
Building Engineer IV at Marriott Marquis ChicagoBuilding Engineer IV at Marriott Marquis Chicago
Olivia NajeraOlivia Najera
Server/Busser at Sheraton Grand at Wild Horse PassServer/Busser at Sheraton Grand at Wild Horse Pass
Jacob StillmanJacob Stillman
Customer Growth Consultant at ToastCustomer Growth Consultant at Toast
Demetrius Ready Jr.Demetrius Ready Jr.
Manager at Take 5Manager at Take 5