Jaquel Scoville
Chillicothe,IL
Summary
Offering strong work ethic and passion for customer interaction, eager to learn and grow within retail environment. Brings ability to quickly understand store operations and handle customer inquiries effectively. Ready to use and develop communication and problem-solving skills in Sales and Common Resources role. Developed skills in high-traffic retail environment, focusing on maintaining organization and providing exceptional customer service. Demonstrated ability to work efficiently under pressure and adapt to varied tasks. Seeking to transition into new field, leveraging strong communication and organizational skills to contribute effectively.
Overview
3
3
years of professional experience
Work History
Store Associate// Retail
At Home, The Decor Superstore
03.2023 - Current
- Making sales, helping customers with everyday questions, concerns, did returns, had an average of 15-20 customers per hour, processed sales up by 25%+.
Grocery Bagger
Kroger, inc.
02.2024 - 05.2024
- Assisted customers with disabilities, loaded items into carts, bagged items. Completed tasks on time with an average of 15% or higher being completed early.
Education
High School Diploma - Computer Science/ Economics
Illinois Central College
East Peoria, IL01.2024
High School Diploma -
Peoria Heights High School
Peoria Heights, IL05-2023
Skills
- Teambuilding, Working with Computers, Problem solving, Cash Management, Working with people with disabilities, Food Handling, Cash Register, Sales, Customer Service
- Customer service
- Customer assistance
- Attention to detail focus
- Cash handling accuracy
- Organization
- Problem-solving acumen
- Team collaboration
- Active listening techniques
- Inventory control
- Store cleanliness maintenance
- Cash register operation
- Time management mastery
- Flexible schedule adaptability
- Organizational skills development
- Basic math skills application
- Interpersonal relationship building
- Relationship building
- Returns and exchanges handling
- Patience and empathy demonstration
- Computer literacy fundamentals
- Team leadership
- Team collaboration aptitude
- Payment processing
- Product display
- Stock replenishment efficiency
- Retail transactions processing
- Product knowledge expertise
- Inventory management proficiency
- Merchandise display creativity
- Upselling and cross selling
- Shipment processing
- Product merchandising
- POS system operation
- Conflict resolution
- Order fulfillment
- Visual merchandising
- Inventory assessment
Languages
Languages: English
Timeline
Grocery Bagger
Kroger, inc.
02.2024 - 05.2024
Store Associate// Retail
At Home, The Decor Superstore
03.2023 - Current
High School Diploma - Computer Science/ Economics
Illinois Central College
High School Diploma -
Peoria Heights High School
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