Jannette Du Bois-Kendall
Dunlap ,IL
Summary
Administrative professional with 29+ years of experience in office administration, customer service, accounts payable, data management, and business operations. Skilled at managing confidential information, resolving customer issues, coordinating schedules, maintaining accurate records, and supporting organizational efficiency. Recognized for professionalism, attention to detail, and excellent communication skills.
Overview
30
30
years of professional experience
Work History
Full-Time Family Caregiver
N/A
Farmington, IL
10.2023 - Current
- Coordinated medical appointments, insurance documentation, and healthcare communications.
- Maintained confidential records, schedules, and financial information.
- Manage daily operations while communicating with healthcare providers, attorneys, and service agencies.
E-Business Representative /Senior Accounts Payable Specialist
Caterpillar Inc.
Peoria, IL
08.2006 - 10.2023
- Provide administrative and accounts payable support for internal business partners and suppliers.
- Analyze invoices, resolve billing and payment issues, and maintain accurate electronic records.
- Train employees on business processes and system implementations.
- Support SAP and EDI operations while improving workflow efficiency.
- Deliver exceptional customer service and resolve complex issues.
Data Entry Operator
United States Postal Service
Bartonville, IL
07.1996 - 08.2006
- Processed address information and maintained accurate data entry in a high-volume environment.
- Consistently met production goals while maintaining exceptional accuracy.
Education
Illinois Central College
East Peoria, ILEarly Childhood Care - Child Development
Spoon River College
Canton, ILSkills
- Office Administration
- Administrative Support
- Customer Service
- Accounts Payable & Billing
- Records Management
- Data Entry
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- SAP & Electronic Data Interchange (EDI)
- Calendar & Scheduling
- Problem Solving
- Organization & Time Management
- Written & Verbal Communication
Timeline
Full-Time Family Caregiver
N/A
10.2023 - Current
E-Business Representative /Senior Accounts Payable Specialist
Caterpillar Inc.
08.2006 - 10.2023
Data Entry Operator
United States Postal Service
07.1996 - 08.2006
Illinois Central College
Early Childhood Care - Child Development
Spoon River College