Dependable customer service professional with 7+ years in retail, food service, and front desk roles. Known for accurate transactions, calm problem-solving, and keeping fast-paced operations organized.
Work History
Retail Sales Associate
1 Year
Jewel Foods | 10.2024 - 10.2025
Operated POS system to process sales, returns, and coupon transactions accurately.
Assisted customers with product locations, pricing, and store policies.
Stocked shelves and faced merchandise to maintain organized, shopper-ready displays.
Replenished inventory from backroom, rotating products to support freshness standards.
Cashier/Customer Service
1 Year 5 Months
Walgreens | 03.2023 - 08.2024
Processed cash, credit, and debit transactions accurately at register.
Provided courteous customer service while answering product and store questions.
Applied Walgreens rewards and promotion codes during checkout.
Balanced cash drawer and verified register totals for accuracy.
Retail Sales Associate
3 Months
Goodwill | 12.2022 - 03.2023
Bagged customer purchases carefully, handling fragile items and groceries with attention.
Resolved routine checkout issues by coordinating with cashiers and supervisors.
Maintained clean sales floor, and checkout areas throughout shifts.
Supported team members during busy periods by prioritizing tasks and adapting quickly.
Front Desk Agent
7 Months
Choice Hotels International | 06.2021 - 01.2022
Processed guest check-ins and check-outs while verifying reservations and room availability.
Resolved guest concerns promptly, maintaining professional service standards throughout shift.
Responded to phone inquiries and coordinated reservation changes with accuracy.
Handled cash, credit card transactions, and folio balancing according to hotel procedures.
Crew Member
1 Year 1 Month
Protein Bar | 10.2021 - 11.2022
Assisted customers at front counter and drive-thru, ensuring efficient service.
Took orders, prepared meals, and collected payments.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Crew Member
1 Year 2 Months
Panera Bread Inc | 10.2020 - 12.2021
Assisted team members during peak hours to speed order assembly and handoff.
Verified order accuracy before serving to reduce customer wait times and errors.
Restocked ingredients, supplies, and packaging to support smooth service flow.
Followed food handling procedures to protect product quality and workplace safety.
Sales Floor Associate
3 Years 3 Months
AU BON PAIN, INC | 09.2018 - 12.2021
Greeted guests and delivered attentive customer service across sales floor and service counter.
Processed cash, card, and mobile payments accurately using point-of-sale system.
Restocked grab-and-go items, beverages, and packaged goods to maintain merchandise availability.
Maintained clean, organized sales areas, dining surfaces, and self-service stations.
Chipotle Crew Member
3 Months
Chipotle Grill | 06.2018 - 09.2018
Operated front line stations, fulfilling orders accurately and maintaining fast service flow
Prepared ingredients and assembled menu items following Chipotle food safety and quality standards
Restocked prep areas and handled inventory rotation to support daily kitchen operations
Cleaned workstations, equipment, and dining areas to maintain sanitation compliance
Crew Member
6 Months
Jollibee Foods Corp. | 12.2017 - 06.2018
Delivered friendly guest service while taking orders and resolving basic customer concerns.
Prepared food items following Jollibee quality, safety, and sanitation standards.
Operated cash register and POS system to process accurate transactions.
Maintained clean dining and work areas through routine sanitation and organization.
Food Service Worker
6 Months
Pret-A-Manger- TMT | 09.2017 - 03.2018
Served customers promptly, handling orders accurately and supporting smooth front-of-house operations.
Prepared fresh sandwiches, salads, and beverages while maintaining consistent presentation and quality standards.
Maintained food safety and hygiene compliance through diligent cleaning, sanitizing, and safe food handling practices.
Rotated stock, monitored product freshness, and reduced waste through careful inventory checks.