Janine Oliva
Markham,IL
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and showcasing excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Account Manager
Joliet Staffing LLC
02.2022 - Current
- Identify potential candidates through various sourcing methods, including online job boards, social media platforms, networking events, and referrals.
- Screen resumes and applications to assess skills, and experience.
- Conduct phone, video and in person interviews to further evaluate candidates.
- Ensure all company practices are in accordance with operating practices (I9 compliance- W4 compliance-background and drug testing requirements).
- Coordinate and deploy personnel to designated work locations, ensuring appropriate staffing levels and skill sets are aligned with job requirements and schedules
- Management of temporary workforce, served as a liaison between client and staff.
- Built strong, long-lasting relationships with clients through consistent communication, responsiveness, and a commitment to exceeding their expectations.
- Worked closely with Branch Manager to exceed or meet operational targets.
- Administrative task and other duties as assigned.
Team Lead
H.B. Fuller Company
01.2018 - 01.2020
- Successfully manage high-volume workloads, consistently meeting and upholding strict company standards and operational procedures.
- Proactively strive to surpass customer expectations by diligently ensuring superior product quality and guaranteeing efficient and punctual delivery schedules.
- Skillfully identify critical issues pertaining to housekeeping protocols, overall productivity levels, adherence to safety regulations, maintenance of quality control, and fostering employee engagement within the work environment.
- Managed a team of 25 temporary and full time employees to achieve quota, goals and productivity.
- Expertly manage and execute all corrective actions in strict accordance with established company guidelines, working collaboratively with both the Packaging Manager and the Human Resources Manager to implement effective resolutions.
Education
Carpentry
Mid-America Carpenters Regional Council
Chicago IL 01.2018
High School Diploma -
Dwight D. Eisenhower High School
Blue Island IL 01.2015
Skills
- TempWorks Beyond
- Sense
- Microsoft Office
- Google Office
- Bilingual (Fluent in English and Spanish)
- Teamwork
- Communication
- Time Management
- CPR and AED Certified
- Typing
- Critical Thinking
- BASSET Certification
- Forklift Experience- Sit Down- Stand Up- EPJ
- 10 years of Food Service
Timeline
Account Manager
Joliet Staffing LLC
02.2022 - Current
Team Lead
H.B. Fuller Company
01.2018 - 01.2020
Carpentry
Mid-America Carpenters Regional Council
High School Diploma -
Dwight D. Eisenhower High School
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