Janice Zausmer
Nurse Manager, Pensioner (2023)
Kochav Yair
Summary
At HMO Clalit, I spearheaded initiatives that significantly enhanced patient care quality and nursing staff performance. My leadership in developing targeted training programs and fostering team collaboration resulted in improved patient satisfaction scores. Expert in patient counseling and ward management, I championed evidence-based practices and patient rights, driving substantial improvements in clinical outcomes.
Overview
42
42
years of professional experience
Work History
Nurse Manager
HMO Clalit
09.1981 - 05.2023
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Developed comprehensive training programs for new hires, ensuring quality care and consistency in nursing practices.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Advocated for patients'' rights and ethical considerations in all aspects of care delivery.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Developed strategy to target nursing and patient satisfaction issues, improve response, and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Established strong relationships with patients'' families, providing support and education throughout the treatment process.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Education
Master of Arts - Nursing
Tel Aviv University
Tel Aviv, Israel 04.2001 -
Skills
Patient Care
Patient Counseling
Ward and Team Management
Staff Leadership
Quality Improvement
Clinical Supervision
Motivational Skills
Clinical expertise
Work Planning and Prioritization
Task Delegation
Staff Supervision
Quality Assurance
Deadline Management
Staff Development
Languages
English
Native language
Hebrew
Proficient
C2
Timeline
Master of Arts - Nursing
Tel Aviv University
04.2001 -
Nurse Manager
HMO Clalit
09.1981 - 05.2023