Janeth Acosta
Addison
Summary
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Hairstylist
Sport Clips and Hair Cuttery
Elmhurst
02.2018 - Current
- Managed cash register transactions during checkout process.
- Recommended products to clients based on their individual needs.
- Used thinning shears to remove bulk from the hair or create layers.
- Developed relationships with new clients through referrals from existing customers.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Recommended hair styles to compliment clients' facial features and coloring.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
Server
Mago Cantina Grill
Bolingbrook
05.2010 - 08.2014
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
High School Diploma -
Addison Trail
Addison, IL08-2007
License Cosmetologist - Cosmetology
Mrs Robert’s Beauty Academy
Villa Park, IL06-2007
Skills
- Experience in Customer Service
- Server experience
- Friendly and positive attitude
- Great teamwork
Languages
English
Native/ Bilingual
Spanish
Professional
Certification
- Basset certified
- License cosmetologist
References
References available upon request.
Timeline
Hairstylist
Sport Clips and Hair Cuttery
02.2018 - Current
Server
Mago Cantina Grill
05.2010 - 08.2014
High School Diploma -
Addison Trail
License Cosmetologist - Cosmetology
Mrs Robert’s Beauty Academy