Summary
Overview
Work History
Education
Skills
Timeline
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Janet Colin

Chicago

Summary

Encouraging and optimistic supervisor with analytical problem-solving talents for team building, leading, and motivating. Excellent customer and employee relationship-building skills. Proficient in using independent decision-making skills, and sound judgment, to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement, and boost performance.

Overview

6
6
years of professional experience

Work History

Supervisor of Operations

AMC Theatres
Chicago
06.2022 - Current
  • Reduced expenses for the department by optimizing resource allocation, and closely monitoring budgets.
  • Achieved high levels of customer satisfaction with consistent attention to detail, and effective communication skills.
  • Coordinated cross-functional teams, ensuring successful completion of projects, and meeting deadlines.
  • Enhanced operational efficiency by collaborating and engaging in the workplace.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Ensured a clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly.
  • Strengthen performance analysis by implementing advanced statistical techniques and data visualization tools.

Crew Member

AMC Theatres
Chicago
07.2021 - 06.2022
  • Improved customer satisfaction by providing friendly, efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Contributed to increased sales by upselling menu items, and promoting special offers.
  • Increased customer satisfaction by efficiently managing cashier transactions, and addressing customer concerns.
  • Sanitize work surfaces between food preparation, avoiding cross-contamination, and maintaining food safety guidelines.
  • Contributed to a safe environment by conducting thorough pre-show safety checks, and promptly addressing potential hazards.

Receptionist

Rehab Solutions Physical Therapy
Chicago
03.2019 - 06.2021
  • Worked closely with physical therapists to fulfill patient needs, such as scheduling patients' future appointments, canceling appointments, rescheduling appointments, and assisting therapists during sessions.
  • Assisted patients through their exercise treatment plan as a Rehab Tech.
  • Organized and maintained patient charts, filing, and scanning as needed.
  • Communicate with benefit providers to verify patient coverage efficiently and effectively.
  • Responsible for collecting copays, processing patient payments, and following up.
  • Responsible for doing inventory and ordering supplies as needed in offices, patient rooms, and therapist rooms.
  • Successfully conducted marketing at health fairs to attract prospective patients.

Education

High School Diploma -

Marie Curie High School
Chicago, IL
06.2021

Skills

  • Bilingual Fluent: English/Spanish
  • Quick Learner & Complex Problem Solving
  • Proficiency in Microsoft Word, Office and Excel

Timeline

Supervisor of Operations

AMC Theatres
06.2022 - Current

Crew Member

AMC Theatres
07.2021 - 06.2022

Receptionist

Rehab Solutions Physical Therapy
03.2019 - 06.2021

High School Diploma -

Marie Curie High School

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Janet Colin