Highly accomplished Systems Analyst with twenty years of IT expertise in the business and systems analysis field, I offer a wealth of experience in the Payroll, Time & Attendance, and Human Resources industry. Demonstrating strengths in process analysis, technical troubleshooting, project leadership, and effective communication throughout my career, I have consistently delivered results. My track record proves my ability to optimize systems and help organizations achieve their business objectives.
Overview
19
19
years of professional experience
Work History
Systems Analyst
United Natural Foods, Inc
10.2005 - Current
Professional in data gathering, requirements analysis, process documentation, pay configuration, test plans strategies, and implementation of time and attendance pay policies
Provide technical expertise in identifying, evaluating, and developing systems and procedures that are cost-effective and meet user requirements
Served as the corporate liaison for business owners to understand work processes, business goals, and end user expectations
Provided insight on enhanced or new applications to improve current processes, conducted gap analysis, and offered functional solutions
Perform pay configuration to create pay rules for new retailers, maintaining pay data, and implementing contractual updates in various UKG databases, including WFM (Dimensions) and WFC UKG
Published, distributed, and ensured sign-off of business requirements documentation, managed changes through a formalized process
Develop and execute test plans, scripts, and conditions to validate requirements for business owners prior to implementation
Create training materials, facilitate train the trainer sessions, provided end user support for both post-deployment implementations and introduction of new software
Maintain knowledge base through ongoing professional development courses to stay current with latest trends and best practices in systems administration and data analytics
Peoplesoft9.2 Timeoff WorkCenter - Manage leave balances within Peoplesoft to update shift changes for associates
Behavioral Health Care Coordinator in Utilization Management for Government Programs at Blue Cross and Blue Shield Illinois/HCSCBehavioral Health Care Coordinator in Utilization Management for Government Programs at Blue Cross and Blue Shield Illinois/HCSC