Janeida Rivera
CHICAGO
Summary
Expert in school culture and climate, with over 14 years of experience in youth work and secondary education. Successfully developed data-driven restorative systems and implemented social-emotional curricula as Assistant Dean. Facilitated faculty development and coached staff to enhance student outcomes and improve overall school culture.
Overview
11
11
years of professional experience
Work History
Server
Costera Cocina Tulum
Chicago
02.2024 - Current
- Delivered personalized, high-quality service, enhancing guest satisfaction in a fast-paced environment
- Recommended menu items and wine pairings, driving sales and repeat business
- Collaborated with staff and resolved guest concerns to ensure seamless dining experiences
Assistant Dean of Culture
DRW College Prep
Chicago
08.2021 - 10.2023
- Developed and delivered curriculums for healing and data informed In-School suspension, after school detention and restorative summer school programs.
- Led training and supervision of 8 security staff to ensure effective de-escalation and adherence to school procedures.
- Created and conducted quarterly all-staff interactive PD sessions and one-on-one coaching for staff utilizing school-wide data.
- Implemented Campus Restorative Practices (CRPs), including mediations, restorative circles, student/family conferences, and progress follow-ups to support students before and after healing informed interventions.
- Leveraged student and staff data, including logs and Tableau reports, to identify trends and implement solutions enhancing school culture.
- Delivered anti-racism, civic engagement, and critical race theory curriculum for THRT Youth Institute, creating lessons and activities to enhance learning outcomes.
- Facilitated culturally responsive racial healing circles and built strong youth relationships, driving engagement, retention, and active participation throughout the summer program.
School Culture and Climate Specialist
Roberto Clemente Community Academy
Chicago
03.2019 - 06.2021
- Drove restorative culture improvements, creating an in-school suspension program recognized by the CPS CEO and leading trauma-informed staff development (SPARCS) to strengthen student support.
- Enhanced school safety and accountability by coaching the security team on restorative practices, streamlining documentation, and implementing intervention plans that reduced behavioral incidents.
Office Manager
Presence St. Mary's Medical Centers
Chicago
01.2015 - 03.2019
- Manage scheduling, expense reporting, correspondence, and file systems (Google Drive).
- Provide front desk support such as patient check-in, calls, mail, and patient-centered customer service.
- Coordinate logistics for meetings and events (room booking, catering, reservations, supplies).
- Support board activities with clerical, logistical, and process management assistance.
- Improve efficiency by implementing streamlined systems and processes.
- Assist leadership with project management and provide high-quality logistical support.
- Collaborate across teams to document and share knowledge for cross-team learning.
- Deliver clear written reports and status updates for leadership and staff.
Program Director - Mayor's Mentoring Initiative
Puerto Rican Cultural Center
Chicago
01.2015 - 12.2017
- Coordinate recruitment of youth, screen for program eligibility and placement.
- Manage and report deliverables of mentors at 3 target schools.
- Ensure mentors deliver weekly group sessions that establish meaningful relationships with the youth.
- Report youth attendance, behavioral updates and notes on progress via designated technology platforms.
- Coordinated schedules and payroll for 100 students enrolled in job readiness programming and paid internships.
- Scouted businesses and created contracts with them to train and hire student interns for the duration of the program.
Education
Some College (No Degree) - Sociology, Latin American Studies
Northeastern Illinois University
Chicago, ILSkills
- Project coordination and management
- Tableau data reporting
- CRM systems expertise (Salesforce)
- Office suite proficiency (Microsoft and Google)
- Social media management skills
- Executive office support
- Public speaking
- Vendor relationship management
- Coaching teams effectively
- Training for staff development
- Mediation and conflict resolution skills
- Advocacy for human rights issues
- Effective classroom instructor for grades 9-12
- Coordination of large events and fundraisers
- Community grassroots organizing efforts
- Campaign assistance strategies for elections
- Efficient POS system usage
Training
- Currently enrolled in Agile Project Management, Data Analytics, Business Analysis training courses at Computer Training Source Inc., Chicago, IL
- SPARCS Facilitator
- G-Suites
- PowerSchool
- Tableau 1
- Truth and Racial Healing: Racial Healing Circle Facilitator
- Conscious Discipline Trainer: Trauma-Responsive Methods for Relationship-Resistance Students
- Crisis Prevention Institute (CPI) Certified
References
- Rebecca Kuykendoll, Dean, DRW College Prep, 708.208.7498, RKuykendoll@drwtcollegeprep.org
- Terrence Pruitt, CEO, Project Restore, 773.949.4993, terrence@projectrestoreinitiative.com
- Janice Porrata, Clemente H.S., Principal Dean of Culture, 773.420.8290, JPorrata@cps.edu
- Cynthia Brito, Program Manager, Dr. Pedro Albizu Campos High School, 630.808.5835, cbrito13@gmail.com
- Ricardo Jimenez, Program Director, PRCC, 773.394.4935, ricardoj@prcc-chgo.org
Languages
- English, Fluent
- Spanish, Fluent
Affiliations
- NBHRN, National Co-chair
- 35 Mujeres por Oscar, Chair
- Puerto Rican Agenda, Member
- Batey Urbano, Founding Member
- Healing Jodonas, Co-Founder
- Amigas Latinas en Accion, Awardee
- UIC Pa'lante Conference, Keynote Speaker
- Fat2Flaca.com, Latina Health & Wellness Blogger
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Server
Costera Cocina Tulum
02.2024 - Current
Assistant Dean of Culture
DRW College Prep
08.2021 - 10.2023
School Culture and Climate Specialist
Roberto Clemente Community Academy
03.2019 - 06.2021
Office Manager
Presence St. Mary's Medical Centers
01.2015 - 03.2019
Program Director - Mayor's Mentoring Initiative
Puerto Rican Cultural Center
01.2015 - 12.2017
Some College (No Degree) - Sociology, Latin American Studies
Northeastern Illinois University