Janay Younkins
Chicago
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
2023
2023
years of post-secondary education
Work History
Baby sitting job
Chicago
01.2014 - Current
Security Officer
Security
Chicago
06.2022 - 07.2025
- Mobile patrol
- Foot patrol
- Watch cctv cameras sitting at desk
- Signing visitors in and out
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Maintained accurate logs of all security related activities.
- Assisted in the development and implementation of security policies and procedures.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Searched bags manually to identify prohibited items and contraband.
- Patrolled crowds during events to preserve order and promote security.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Monitored security cameras to identify and respond to suspicious activity.
- Monitored CCTV systems to ensure safety and security of premises.
- Maintained high levels of alertness throughout shifts.
- Identified suspicious activity to determine appropriate response.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Provided friendly and professional assistance to employees, visitors and customers.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Verified photo IDs and tickets to allow guests passage.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Searched individuals and baggage for weapons and other prohibited items.
Crew member
McDonalds
Chicago
08.2021 - 12.2024
- Wiped down tables and equipment, swept and refilled stock.
- Organized and restocked supplies to support operations and team productivity.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Packed fast food products in approved containers, cups, and bags.
- Resolved customer complaints in a professional manner.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Restocked kitchen supplies including food products and utensils.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Bagger
Jewel Osco
Chicago
11.2020 - 03.2021
- Bagged food, cleaned, Put items back, return the carts back inside the store
- Collected shopping carts from parking lot and returned to store.
Education
High School Diploma -
Perspectives Leadership Academy
Chicago, ILSkills
- Communicating
- Customer service
- Maintaining safety environment
- Cleaning
- Good listener
- Planning physical activities
- Motivational techniques
- Babysitting
- Nursing
- Nannying
- Childcare
- Early childhood education
- MDS
- Data collection
- Crisis intervention
- CCTV monitoring
- Problem resolution
- Organization
- Communication
- Google drive
- Multitasking
- Collaboration
- First Aid/CPR
- Organizational skills
- Excellent communication
- Organization and time management
- Research
- Calm under pressure
- Written communication
- Friendly, positive attitude
- Inventory management
- Problem solving
- Communication skills
- Situational awareness
- Attention to detail
- Time management
- Team collaboration
- Conflict resolution
- Customer relations
- Emergency response
- Report writing
- Authorized access control
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Security Officer
Security
06.2022 - 07.2025
Crew member
McDonalds
08.2021 - 12.2024
Bagger
Jewel Osco
11.2020 - 03.2021
Baby sitting job
01.2014 - Current
High School Diploma -
Perspectives Leadership Academy