Jamya Fountain
Chicago
Summary
A sophomore in college with a passion for beauty and eager to pursue a career in cosmetology.customer service skills necessary to thrive in the cosmetic industry. Also possessing hands-on experience and formal training resulting in preparation to enter the field with a strong foundation of knowledge and a dedication to continuous learning and growth.
Overview
1
1
year of professional experience
Work History
Security Officer
Titan
Chicago
03.2026 - 04.2026
- Monitored premises, ensuring safety and security for staff and visitors.
- Conducted regular patrols to identify and address potential security risks.
- Operated surveillance equipment to monitor activities in key areas.
- Collaborated with law enforcement during investigations or emergencies.
- Enforced company policies and procedures, maintaining a secure environment for all.
- Secured personnel and premises through thorough inspections and proactive patrols.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Amazon worker
Amazon
Joliet
11.2025 - 01.2026
- Operated material handling equipment to efficiently transport products within fulfillment center, supporting timely order fulfillment.
- Followed safety protocols to maintain a secure working environment for all staff.
- Collaborated with team members to optimize order picking and packing processes, enhancing overall workflow.
- Conducted quality checks on items to confirm accuracy before shipment.
- Maintained cleanliness and organization in designated work areas, contributing to a safe and productive environment.
- Adapted quickly to changing workflows and priorities during peak operational periods.
- Organized work area at end of shift to ensure it is ready for next day's production run.
Retail Worker
Victoria's Secret & PINK
Chicago
03.2025 - 01.2026
- Advised customers on product selection and provided personalized styling recommendations to enhance shopping experience.
- Executed visual merchandising standards per brand guidelines to attract and engage customers.
- Processed transactions accurately using point-of-sale systems.
- Restocked merchandise and organized displays to optimize customer interaction and store presentation.
- Collaborated with team members to enhance store operations and customer service.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Shift Leader
Chick-fil-A
Chicago
05.2025 - 10.2025
- Led team to achieve consistent productivity and high customer service levels during shifts.
- Supervised team members during peak hours to ensure efficient service.
- Trained new staff on customer service standards and food safety protocols.
- Facilitated training for new employees on shift operations to ensure seamless onboarding.
- Communicated with management to resolve customer concerns promptly.
- Resolved customer complaints promptly and professionally.
- Collaborated with team members to enhance overall guest experience.
- Oversaw food preparation processes to ensure compliance with quality standards.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Reviewed orders for accuracy and thoroughness before delivery.p
- Maintained an organized work environment by delegating tasks to staff as needed.
- Reviewed orders for accuracy and thoroughness before delivery.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
Education
High School Diploma -
Corliss
103rd N Michigan 05-2024
Skills
- Surveillance techniques
- Access control
- Customer service
- Effective communication
- Problem solving
- Time management
- Relationship building and management
Timeline
Security Officer
Titan
03.2026 - 04.2026
Amazon worker
Amazon
11.2025 - 01.2026
Shift Leader
Chick-fil-A
05.2025 - 10.2025
Retail Worker
Victoria's Secret & PINK
03.2025 - 01.2026
High School Diploma -
Corliss