Jamy Shaw
Elmwood
Summary
Specializes in employee relations and compliance with labor laws, managing a team of specialists to support over 2,500 leaders. Expertise in developing and implementing HR strategies that enhance organizational performance and promote an inclusive culture through effective training and stakeholder engagement.
Overview
30
30
years of professional experience
Work History
Manager, Employee Relations
OSF Healthcare System
Peoria
04.2022 - Current
- Ensures compliance with federal, state, local employment laws.
- Manage a team of 15 employee relations specialists supporting over 2,500 leaders, conducting investigations, interpreting policies and laws, and providing employment advice aligned with organizational policies, labor laws, and collective bargaining agreements.
- Manage the internal complaint system to resolve grievances in a timely manner.
- Develop and implement employee relations policies and programs ensuring compliance with employment laws and enhancing organizational practices.
- Analyze trends in employee relations data to identify improvement areas, informing strategic decisions and enhancing workplace culture.
- Demonstrated ability to develop and implement HR strategies in alignment with business objectives.
- Coache senior leaders on best practices in people management while fostering positive relationships between staff members and management team.
- Developed training materials for managers to enhance their understanding of HR processes and procedures.
- Monitored compliance with labor laws such as FLSA, ADA, FMLA, and Title VII of the Civil Rights Act.
Employee Relations Manager
OSF Healthcare System
Peoria
03.2020 - 04.2022
- Led a team and conducted employee investigations in alignment with organizational policies, labor laws, and collective bargaining agreements.
- Developed and implemented employee relations policies, procedures, and programs to ensure compliance with employment laws.
- Ensure compliance with federal, state, local laws governing wages, hours worked, overtime pay eligibility requirements.
- Monitored internal complaint system to ensure timely resolution of grievances.
- Coached managers on performance management techniques, enhancing their skills in handling disciplinary actions.
- Analyzed trends in employee relations data to identify areas for improvement within the organization.
- Developed and implemented strategies that promoted inclusive culture and improved collaboration across teams.
- Coached senior leaders on best practices in people management while fostering positive relationships between staff members and the management team.
- Provided guidance on interpretation of personnel rules, regulations, policies and procedures to all levels of management.
- Demonstrated ability to develop and implement HR strategies in alignment with business objectives.
- Maintained accurate records related to employee relations activities such as discipline actions or terminations.
- Developed career development plans for high-potential employees to help them reach their full potential.
- Conducted workforce planning activities, such as analyzing headcount trends, forecasting talent needs, and identifying potential gaps.
- Developed training materials for managers to enhance their understanding of HR processes and procedures.
- Coached managers regarding effective performance management and talent improvement processes.
- Cultivated strong relationships with key stakeholders in order to facilitate effective collaboration and communication.
- Monitored compliance with labor laws such as the FLSA, ADA, FMLA, and Title VII of the Civil Rights Act.
Business Partner - Human Resources
OSF Healthcare System
Peoria
02.2008 - 10.2020
- Advised management on legal compliance in the areas of labor laws, regulations, employment contracts and collective bargaining agreements.
- Collaborated with Human Resources staff to develop progressive disciplinary policies and procedures.
- Guided managers on effective strategies for addressing challenging employee situations, promoting fairness and equity.
- Developed comprehensive training programs for managers on how to effectively address employee grievances.
- Maintained up-to-date knowledge of changes in labor legislation that could affect the organization's operations.
- Assisted in developing policies regarding discipline, performance evaluations, terminations, leaves of absence and other personnel matters.
- Investigated claims of discrimination or harassment within the organization according to established protocols.
- Provided guidance on proper documentation of personnel actions including hiring, promotions, transfers, resignations or dismissals.
- Conducted investigations into workplace complaints and provided detailed reports of findings.
- Led conflict resolution meetings between management and employees, fostering a collaborative work environment.
- Researched best practices in Employee Relations initiatives and made recommendations for improvement.
- Cultivated partnerships with stakeholders to drive successful project outcomes.
- Generated innovative ideas for improving operations across departments.
- Monitored performance metrics against established targets and standards.
- Conducted market research to assess industry trends and competitor activities.
Administrative Secretary - Management Information System
OSF Healthcare System
Peoria
03.2006 - 02.2008
Scheduling Coordinator - Department of Surgery
OSF Saint Francis Center For Health
Peoria
06.2001 - 03.2006
Scheduling Coordinator - Department of Surgery
OSF Saint Francis Medical Center
Peoria
04.1997 - 06.2001
Operator - Telecommunications
OSF Saint Francis Medical Center
Peoria
07.1996 - 04.1997
Education
Bachelor of Science Degree - Health Services Management
Midstate College
IL02-2008
Associate Degree of Applied Science - Business Administration
Midstate College
IL02-2007
Skills
- Labor law compliance
- Policy development
- Conflict resolution
- Employee engagement
- Conflict resolution
- Disciplinary techniques
- Performance coaching
- Stakeholder engagement
- Team leadership
- UKG Pro and ServiceNow proficiency
- Verbal and written communication
- Conflict resolution
Accomplishments
- Employee of the Month Award, 07/01/07, OSF Healthcare System
- Six Sigma Green Belt certified
Personal Information
Title: Human Resources Manager
Timeline
Manager, Employee Relations
OSF Healthcare System
04.2022 - Current
Employee Relations Manager
OSF Healthcare System
03.2020 - 04.2022
Business Partner - Human Resources
OSF Healthcare System
02.2008 - 10.2020
Administrative Secretary - Management Information System
OSF Healthcare System
03.2006 - 02.2008
Scheduling Coordinator - Department of Surgery
OSF Saint Francis Center For Health
06.2001 - 03.2006
Scheduling Coordinator - Department of Surgery
OSF Saint Francis Medical Center
04.1997 - 06.2001
Operator - Telecommunications
OSF Saint Francis Medical Center
07.1996 - 04.1997
Bachelor of Science Degree - Health Services Management
Midstate College
Associate Degree of Applied Science - Business Administration
Midstate College