Jamir Reed

Chick-fil-A

12.2024 - Current

Provided exceptional customer service, ensuring positive dining experiences for all guests.
Operated point-of-sale systems efficiently, managing transactions and maintaining accuracy.
Monitored inventory levels of supplies, assisting in restocking efforts as needed.
Maintained cleanliness and organization of dining area, fostering a welcoming environment for customers.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Helped guests at tables when in need of assistance.
Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Established welcoming atmosphere by greeting each guest warmly.
Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Accurately operated cash register to process customer payments.