Jamila Howard
Chicago
Summary
Cashier and Retail Specialist with 5 years of experience in providing exceptional customer service across diverse settings,including hospitals and fast -food chains. Adept at maintaining inventory and ensuring efficient front-end operations,leveraging skills in stocking and food service to enhance customers satisfaction. Committed to fostering a environment and eager to apply expertise in a dynamic retail setting, with an eye on future growth and leadership opportunities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Service Worker
Northwestern Hospital
04.2021 - 10.2025
- Assisted in preparation and serving of meals to patients, ensuring adherence to dietary restrictions.
- Maintained cleanliness and sanitation standards in food service areas, promoting a safe environment.
- Collaborated with kitchen staff to streamline food preparation processes, improving efficiency.
- Monitored food inventory levels, assisting in ordering supplies to meet departmental needs.
Retail Sales Associate
Rainbow Shops
07.2021 - 04.2022
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained visual merchandising standards to enhance product presentation and store aesthetics.
- Trained and mentored new associates on sales techniques and company policies.
- Executed inventory management processes, ensuring accurate stock levels and minimizing shrinkage.
Cashier
Churches Chicken
03.2021 - 07.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and balanced registers at shift end.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Assisted in training new cashiers on operational procedures and best practices.
Warehouse Worker
Paramount Staffing
10.2020 - 12.2020
- Operated forklifts and pallet jacks for efficient material handling.
- Loaded and unloaded shipments, ensuring accurate inventory levels.
- Conducted regular inspections of warehouse equipment to maintain safety standards.
- Implemented organization strategies to streamline storage processes.
Shopper
Amazon Whole Foods
05.2020 - 08.2020
- Streamlined product selection process to enhance customer satisfaction and shopping experience.
- Mentored new shoppers on best practices for inventory management and customer service.
- Implemented efficient stocking procedures, reducing shelf restocking time significantly.
- Collaborated with team members to optimize product placement for increased visibility and sales.
Education
High School Diploma -
Butler College Prep
Chicago, ILSkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
Certification
I have my food handler certificate
Timeline
Retail Sales Associate
Rainbow Shops
07.2021 - 04.2022
Food Service Worker
Northwestern Hospital
04.2021 - 10.2025
Cashier
Churches Chicken
03.2021 - 07.2021
Warehouse Worker
Paramount Staffing
10.2020 - 12.2020
Shopper
Amazon Whole Foods
05.2020 - 08.2020
High School Diploma -
Butler College Prep