Jamie Whaley
Family Eye Care Association
Gillespie
7
years of professional experience
Proactive billing professional with a strong background in customer service and dispute resolution. Skilled in managing insurance claims and maintaining compliance, contributing to improved billing accuracy and timely reimbursements.
Work History
Billing Clerk
4 Years- Processed and verified patient billing information for accuracy and compliance.
- Managed insurance claims submissions to ensure timely reimbursements.
- Maintained up-to-date knowledge of insurance policies and regulations affecting billing practices.
- Reviewed account statements to identify unpaid balances and initiate follow-up actions.
- Handled account payments and provided information regarding outstanding balances.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
- Managed invoicing and payment processing operations.
Rural Carrier Associate
11 Months- Delivered mail efficiently across designated routes, ensuring timely service to customers.
- Operated postal delivery vehicles while adhering to safety regulations and traffic laws.
- Sorted and organized incoming and outgoing mail to optimize delivery processes.
- Assisted in training new rural carriers on route navigation and operational procedures.
Loan Processor
1 Year 10 Months- Process loan applications by verifying borrower information and financial documentation.
- Manage loan files efficiently, maintaining accuracy in data entry and documentation tracking.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Contributed to departmental goals by meeting or exceeding monthly quotas for loan approvals and fundings.
Education
High School Diploma
Skills
Billing process management
Invoice processing
Insurance claims management
Data verification
Data entry
Payment transactions
Customer service
Deadline oriented
Timeline
Billing Clerk
Family Eye Care Association
08.2022 - CurrentRead More
Rural Carrier Associate
USPS
05.2021 - 04.2022Read More
Loan Processor
Loan Servicing United Community Bank
05.2019 - 03.2021Read More
Gillespie High School
High School Diploma
Read More