Highly driven professional with 18+ years experience in the Cosmetology and customer service industry. Personable and goal-oriented with a passion for helping others.
Overview
13
13
years of professional experience
Work History
Career Coordinator
PS Salon & Spa
01.2025 - Current
Lead interviews and screened applicants for various salon and spa roles
Coordinated with leadership teams to gain insight into market needs and growth
Cosmetology Teacher
Tricoci University of Beauty Culture
11.2024 - 05.2025
Developed and implemented curriculum for cosmetology courses, enhancing student engagement and learning outcomes.
Facilitated hands-on training sessions, equipping students with essential techniques in hair, skin, and nail care.
Provided constructive feedback to students, fostering skill improvement and confidence in practical applications.
Assessed student performance through evaluations and practical exams, ensuring adherence to industry standards.
District Leader
PS Salon & Spa
07.2021 - 11.2024
Analyzed market trends to identify opportunities for business growth within the district.
Monitored team performance metrics to drive accountability and recognize top performers.
Led team initiatives to enhance operational efficiency and improve customer satisfaction.
Cosmetology Teacher
Tricoci University Of Beauty Culture
07.2019 - 07.2021
Developed curricula and course syllabi covering required subject areas including distance education
Developed and managed student activities and interactions with customers
Helped develop hands-on abilities in all areas of the cosmetology program
Maintained and organized product inventory for retail sales and student/staff use
Helped maintain customer satisfaction with product sold and services rendered
Stylist
Sport Clips Inc.
09.2018 - 11.2019
Cut, styled clients’ hair with precision and expertise.
Maintained a consistent client base/retention rate of 70%+
Educated customers on proper product, styling tools and self-maintenance to achieve healthy hair and trendy looks
Set personal service and product sales goals to help salon achieve targets and commission
Area Supervisor/ Senior District Leader
Regis Corporation
06.2014 - 09.2018
Hired, trained and developed stylists and salon leaders for 10 salon locations
Implemented effective business strategies and company policies to increase area revenue
Coached salon leaders to create positive, constructive work environments for their teams to retain staff and increase loyalty
Worked directly with Cosmetology schools to mentor new students and guide them towards their desired career path
Partnered with peers to spearhead a development program centered around career advancement for top talent
Created new revenue streams through building relationships with surrounding businesses and communities
Strengthened company business and minimized loss by training salon leaders to understand monthly P&L.
Salon Manager
Mastercuts
10.2012 - 06.2014
Recruited, developed and supervised a staff of 8 stylists
Managed salon inventory and weekly product orders
Created and managed an effective schedule
Built and maintained a successful professional relationship with mall management and surrounding businesses
Strove to achieve the best customer service and guest experience by focusing on guests needs
Maintained a clean, happy salon environment to retain the best stylists
Coached stylists to build their personal business and grow in their craft