Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Rodriguez

Woodstock

Summary

Proven leader with a track record of enhancing overnight productivity at Walmart through effective team management and task delegation. Skilled in problem-solving and technical knowledge, adept at fostering teamwork and collaboration. Demonstrated ability to drive continuous improvement, ensuring seamless operations and superior customer service.

Overview

8
8
years of professional experience

Work History

Overnight Team Lead

Walmart
02.2022 - Current


  • Increased overnight productivity by implementing efficient task delegation and team management strategies.
  • Collaborated with daytime managers to ensure seamless transitions between shifts, promoting consistent store operations.
  • Championed continuous improvement efforts within the overnight team, reinforcing a culture of excellence and commitment to best practices.
  • Coordinated special projects as needed, ensuring timely completion without disrupting daily operations or compromising customer experience.
  • Balanced staffing needs by managing employee schedules and optimizing shift assignments based on individual strengths and workload demands.

Professional School Bus Driver

First Student Transportation
06.2019 - 11.2019
  • Maintained accurate records of daily mileage logs, fuel expenses, incident reports, and other relevant documentation related to bus operations.
  • Collaborated with school administrators to develop new protocols for optimal bus loading and unloading procedures.
  • Supported student success by providing a positive, nurturing environment during transport.
  • Developed strong relationships with fellow drivers, dispatchers, mechanics, and other key personnel involved in maintaining smooth operation of the transportation department.
  • Assisted special needs students in boarding and disembarking the bus safely, demonstrating empathy and patience.
  • Maintained punctual transportation service for students by adhering to established routes and schedules.

Manager on Duty

Burger King
01.2017 - 06.2019
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Education

GED -

Oswego High School
Oswego, IL
05.2003

Skills

Team motivation

Technical knowledge

Teamwork and Collaboration

Problem-Solving

Time Management

Attention to Detail

Problem-solving abilities

Professionalism

Timeline

Overnight Team Lead

Walmart
02.2022 - Current

Professional School Bus Driver

First Student Transportation
06.2019 - 11.2019

Manager on Duty

Burger King
01.2017 - 06.2019

GED -

Oswego High School
Jamie Rodriguez