Summary
Overview
Work History
Education
Skills
Timeline
Generic

JAMIE L. HAMBRICK

Frankfort

Summary

Knowledgeable National Director of Admissions with proven history of leading national initiatives and driving organizational growth. Successfully implemented strategic programs that enhanced operational efficiency and fostered cross-functional collaboration. Demonstrated expertise in leadership and strategic planning, ensuring alignment with corporate goals.

Overview

18
18
years of professional experience

Work History

National Director of Admissions

Illinois Media School
11.2021 - 06.2022
  • Daily assessment of enrollment process and training opportunities for 7 campuses.
  • Training and development for seasoned reps as well as new hire trainings
  • Review, managed and ensure the lead flow is aggressively pursued. Also ensure reps are trained on converting diverse sources of leads social media, beonair.com website, search engines, radio and television advertising, high school admissions programs, live internet remote broadcasts and word of mouth.
  • Managed a collaborative student enrollment process to achieve the highest possible level of satisfaction for prospective students. Improve quality results by studying, evaluation, and redesigning processes and implementing change.
  • Managed and implement goals for reps monthly, quarterly, and yearly.
  • Daily observations and feedback sessions to continue to grow each representative.
  • Weekly marketing strategizing on cost per lead, ROI, and advertising with ownership.
  • Developed comprehensive budget plans, ensuring accurate financial forecasting and responsible resource allocation.
  • Cultivated a culture of continuous improvement by encouraging employee feedback on processes and implementing necessary changes for better results.
  • Developed comprehensive training programs for employees, promoting awareness of ethical practices and compliance standards.

Campus Director

Illinois Media School
08.2020 - 11.2021
  • Day to day campus operations for students and staff.
  • Strategized with Admissions teams to ensure all goals were being met on a monthly basis.
  • Ensured all Federal guidelines were being followed and accreditation standards being met in all departments.
  • Worked closely with Financial Aid with Title IV funding, student payments, and private loans being collected in a timely manner. As well as managing 90/10 and default rates.
  • Oversaw Career Services department to ensure campus hiring events, resumes, demos, and interviewing classes were being held. As well as meeting and exceeding ACCSC Accrediting standards on placement and completion rate.
  • P&L management, weekly, quarterly, and yearly planning for campus goals.
  • Worked with education on grade inputting, Satisfactory progress, and all curriculum implantation.
  • Recruited top-tier faculty members to enhance the quality of education on campus, resulting in increased enrollment rates.
  • Hosted and developed Advisory board meeting. While doubling our committee within my first 3 months.
  • Implemented safety measures and protocols on-campus, ensuring a secure learning environment for both staff and students.
  • Collaborated with faculty to create a cohesive academic curriculum, resulting in improved student outcomes.

Campus President

Cortiva Institute
01.2018 - 06.2019
  • Day to day operations of local campus as well assisting other Illinois campuses
  • Managed over 100 students and 30 employees
  • Conducted weekly accountability meetings to ensure all starts are approved in all departments
  • Managed Admissions Representatives to meet and surpass weekly, monthly, and class starts
  • Managed school forecasting, achievement, results, and P&L
  • Created all team trainings, events, opens houses, high school development, employment relations for current and employment relations for current and graduated students
  • Organized all campus events- graduations, career fairs, high school nights, alumni, and admissions events
  • Managed fiscal resources responsibly, establishing budget priorities in alignment with institutional goals.
  • Promoted a culture of continuous improvement by regularly assessing institutional effectiveness utilizing data-driven decision-making processes.

Customer Service Sales Associate

National Tube Supply
01.2017 - 01.2018
  • Provided excellent customer service and building relationships with clients
  • Handled sales calls at constant high volumes, quoted, and placed prompt responses to high volume email correspondence exceeding 500 emails per day
  • Increase revenue daily and handle multimillion dollar accounts
  • Contact and generate new business

School Director

Paul Mitchell The School
09.2014 - 06.2016
  • Coached, directed and supervised staff with hiring, training, payroll, benefits, and evaluation Managed admissions sales process, including forecasting and budgets
  • Ensured all aspects in the business were compliant with all in house and governmental regulations Maintained student and staff confidential files
  • Kept salon operating profitably per budgetary guidelines, providing excellent customer service and upselling customers
  • Networked at industry events to build rapport in the community and grow referrals Managed school forecasting, achievement, results, and P & L
  • Created all team training events with extensive presentations
  • Oversaw day-to-day operations of the school, including staff supervision, facilities management, and budget oversight, ensuring a seamless educational experience for students.
  • Provided detailed feedback to teams after analyzing each educator's responsibilities.

Senior Admissions Representative

Empire Education Group
08.2005 - 09.2014
  • Promoted in one year for bringing admissions growth over 100%
  • Managed Admissions Representatives to meet or surpass weekly, monthly, and class starts Conducted weekly accountability meetings to verify that all students are prepared for school Participated in orientation, career/high school events, open houses and training sessions Assisted with new techniques and performed second interviews when necessary All responsibilities of Admissions representative
  • Placed in top three for Admissions Representative of the Year out of 100 candidates
  • Increased enrollment rates by efficiently managing and tracking prospective student inquiries.

Executive Director

Empire Education Group
08.2005 - 09.2014
  • Provided school leadership, development, and guidance for all staff
  • Managed the admissions process including forecasting and hands on tours, meeting with parents, and final enrollment to the program.
  • Provided excellent customer service for clients, students, and staff
  • Maintained and monitored student/staff confidential files and business plans
  • Responsible for hiring, managing, training, coaching, developing, and mentoring all staff Maintained compliance in all areas with Department of Education, State Board, and NACCAS Management of school forecasting, achievement, results, and extensive P & L Conducted all new student orientations/graduations with focus on preparing students Awarded largest campus in the state after one year of operation
  • Within the first year of operation sales exceeded the budget
  • Worked directly with students to provide best possible experience while addressing educational and personal challenges
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.

Admissions Representative

Empire Education Group
08.2005 - 12.2006
  • Contacted potential students requesting for information with average of 100 outbound calls Interviewed, advised, and enrolled students to meet/exceed budgeted starts
  • Maintained strong relationships with in the community and students to develop referrals Conducted financial assistance appointments and through explanation of financial options Accurately forecast projected students for current and future starts
  • Abide by state/federal regulations and Institute rules
  • Received numerous awards/recognition for students enrolled and customer satisfaction Participated in career fairs, recruiting events, open houses, and graduation

Admissions Advisor/Team Senior

American Intercontinental University
04.2004 - 05.2005
  • Awarded top performer 3 months in a row and earned financial aid packaging award Managed prospective student leads and contacted to set up further interviews
  • Informative phone interviews and explanation in detail about online education programs Met and exceed daily, weekly, and monthly enrollments budgets as well as Financial aid deadlines Trained and oversaw a select team of employees for success with in the company. Performed general management duties timesheets, daily/monthly tracking, organizing and sales

Education

Associate of Arts - Business

Moraine Valley Community College
Palos Hills, IL

Skills

  • Diversity and inclusion
  • Content development
  • Talent acquisition
  • Internal communications
  • Sales management
  • Relationship building
  • Partnership development
  • Team building
  • Recruitment and retention
  • Recruitment and hiring
  • Problem-solving
  • Training and development
  • Time management
  • Employee training
  • Operations management

Timeline

National Director of Admissions

Illinois Media School
11.2021 - 06.2022

Campus Director

Illinois Media School
08.2020 - 11.2021

Campus President

Cortiva Institute
01.2018 - 06.2019

Customer Service Sales Associate

National Tube Supply
01.2017 - 01.2018

School Director

Paul Mitchell The School
09.2014 - 06.2016

Senior Admissions Representative

Empire Education Group
08.2005 - 09.2014

Executive Director

Empire Education Group
08.2005 - 09.2014

Admissions Representative

Empire Education Group
08.2005 - 12.2006

Admissions Advisor/Team Senior

American Intercontinental University
04.2004 - 05.2005

Associate of Arts - Business

Moraine Valley Community College

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JAMIE L. HAMBRICK