Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Fisher

Springfield

Summary

Adaptable professional with extensive experience in administrative roles. Skilled in organization, attention to detail, and facilitating efficient processes. Committed to supporting team success and enhancing client satisfaction.

Overview

15
15
years of professional experience

Work History

Office Coordinator, Opt 2

HFS
Springfield, IL
08.2024 - Current

Established child support cases for Child Support Services utilizing Access software.

Managed sorting and disbursement of incoming mail to ensure timely delivery.

Executed scanning processes into Kofax to streamline document management.

Evaluated and processed child support applications to ensure compliance with legal standards.

Facilitated entry of existing court orders and data into statewide database systems.

Report completed actions using the Statewide Database Systems

Updated employment records and coordinated requests for wage garnishment payments. Assisted in processing employment updates and facilitating income withholding orders for payments. Supported the management of employment data and initiated requests for income withholding orders.

Gather information and issue notice of delinquency to responsible relatives who accounts meet established delinquency guidelines

Administrative Assistant

Pilgrim Rest Missionary Baptist Church
Springfield, IL
01.2020 - Current

Oversaw reconciliation of choir ministry bank statements to ensure financial integrity.

Processed purchase requisitions and managed vendor relationships

Oversee financial transactions and maintained detailed payment logs, supporting the choir annual budget and event planning

Managed bookkeeping and procedures quarterly financial statements

Assist with onboarding paperwork for new hires

Financial Counselor

Health Sisters Health Systems
Springfield, IL
08.2021 - 08.2024

Validated insurance benefits and confirmed eligibility for procedures and billing processes.

Secured prior authorization for outpatient facilities and ambulatory settings.

Assisted patients and guarantors with financial counseling. Supported collection of out-of-pocket expenses. Provided information about benefits and financial obligations to patients and guarantors.

Facilitated interdepartmental collaboration to enhance client service delivery.

Oversaw maintenance of accurate records for ongoing and completed referrals.

Gather and interpret data from system and understands appropriate course of action to take and initiates time sensitive and strategic steps resulting in payment

Reviewed and validated admission packets to ensure accurate benefit verification aligned with patient demographics in HSHS system.

Certified Medical Assistant

Springfield Clinic Family Practice
Springfield, IL
08.2011 - 08.2021

Administered patient care and assisted with clinical procedures to enhance workflow efficiency.

Recorded and managed patient information in electronic health records for accurate documentation.

Organized examination room setup and enforced compliance with safety protocols and cleanliness standards.

Coordinated patient appointments and follow-ups to optimize scheduling processes.

Educated patients on treatment plans, medications, and preventive care practices to improve health outcomes.

Trained new staff on office procedures and best practices for patient interaction and support.

Sanitized, restocked, and organized exam rooms and medical equipment.

Called and faxed pharmacies to submit prescriptions and refills.

Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

Education

MBA - Business Administration And Management

National University
La Jolla, CA
08-2026

Bachelor of Science - Business Administration

Purdue University
West Lafayette, IN
12-2021

Skills

  • Administrative support
  • Office management

Timeline

Office Coordinator, Opt 2

HFS
08.2024 - Current

Financial Counselor

Health Sisters Health Systems
08.2021 - 08.2024

Administrative Assistant

Pilgrim Rest Missionary Baptist Church
01.2020 - Current

Certified Medical Assistant

Springfield Clinic Family Practice
08.2011 - 08.2021

MBA - Business Administration And Management

National University

Bachelor of Science - Business Administration

Purdue University
Jamie Fisher