Jamie Carollo, SNS
Roscoe,IL
Summary
Ambitious Director of Food & Nutrition Services with proven track record of creating successful food service operations, managing staff and increasing profits - increasing both sales and state reimbursements. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Food and Nutrition Services
Harlem School District 122
04.2024 - Current
- Managed a $3million dollar budget
- Increased a la carte sales by 9% in first 7 months of employment while also increasing state reimbursements by 13% during those 7 months.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Purchased food and cultivated strong vendor relationships.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Motivated staff to perform at peak efficiency and quality.
- Developed unique events and special promotions to drive sales.
- Managed, trained, and maintained a quality staff of 60.
Food Service Director
North Boone Consolidated School District
12.2023 - 04.2024
- Took over as interim Director to help get their program up and running correctly and up to date with current regulations
- Developed strategies to improve food service levels for 4 schools K-12.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
Food Service Director
Kinnikinnick School District
07.2019 - 12.2023
- Managed and maintained food service delivery and distribution during COVID
- Maintained and trained a staff of 14
- Oversaw a budget of approximately $800,000
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Motivated staff to perform at peak efficiency and quality.
- Implemented a fresh, new fruit & vegetable taste testing program
Food Service Manager
Harlem School District 122
03.2018 - 07.2019
- Oversaw training of more than 20 team members.
- Tracked food production levels, meal counts, and supply costs.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Oversaw the production and transporting of over 1800 servings of food to our 8 elementary schools
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Oversaw food preparation and monitored safety protocols.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
Bachelor of Arts - Sociology
Northern Illinois University
Dekalb, ILSkills
- Purchasing management
- Nutrition expertise
- Menu development
- Operational efficiency
- Cost control
- Menu planning
- Kitchen staff coordination
- Crisis management
- Interpersonal skills
- Recruitment
- Financial management
- Leadership
Certification
- School Nutrition Specialist (SNS) - School Nutrition Association
Timeline
Director of Food and Nutrition Services
Harlem School District 122
04.2024 - Current
Food Service Director
North Boone Consolidated School District
12.2023 - 04.2024
Food Service Director
Kinnikinnick School District
07.2019 - 12.2023
Food Service Manager
Harlem School District 122
03.2018 - 07.2019
- School Nutrition Specialist (SNS) - School Nutrition Association
Bachelor of Arts - Sociology
Northern Illinois University
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