Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jami Herman

Lockport

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience

Work History

Server

P.F. Changs
04.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Increased sales significantly by upselling higher-end products to customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Babysitter

Families In The Community
01.2023 - Current
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.

Restaurant Hostess

Embers Tap House
05.2022 - 03.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Camp Counselor

Lockport Township Park District
06.2021 - 08.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.

Education

High School Diploma -

Lockport Township High School
Lockport, IL
05-2023

Skills

  • Consistent Professional Commitment
  • Client Relationship Management
  • Suggestive selling
  • Order management
  • Payment processing
  • Teamwork and collaboration
  • Time management
  • Computer skills
  • Critical thinking
  • Team leadership

Timeline

Server

P.F. Changs
04.2023 - Current

Babysitter

Families In The Community
01.2023 - Current

Restaurant Hostess

Embers Tap House
05.2022 - 03.2023

Camp Counselor

Lockport Township Park District
06.2021 - 08.2022

High School Diploma -

Lockport Township High School

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Jami Herman