Jamesha Barnes
Calumet Park
Summary
Reliable and punctual team member with 9 months of customer service experience, known for exceeding expectations in fast-paced settings. Strong background in call center operations, focusing on customer satisfaction and problem resolution. Advanced technical skills across numerous software platforms.
Overview
12
12
years of professional experience
Work History
Mail Processing Clerk
United States Post Office
11.2016 - Current
- Processed and sorted incoming mail efficiently, ensuring timely distribution to various departments.
- Operated advanced sorting machinery to enhance workflow and minimize errors during mail handling.
- Monitored mail processing operations, identifying bottlenecks and implementing solutions for improved efficiency.
- Trained new staff on proper mail handling techniques, fostering a culture of accuracy and safety.
Cashier
Walmart
04.2016 - 05.2016
- Managed cash register operations to ensure accurate and timely payment processing.
- Managed customer checkouts to ensure accurate and timely service.
- Coordinated collection of customer belongings to enhance satisfaction and streamline operations.
- Executed shelf restocking procedures to maintain optimal product presentation and accessibility.
- Streamlined return sorting procedures to enhance operational efficiency.
Sales Consultant
Sears
12.2015 - 02.2016
- Managed opening and closing of registers to ensure accurate financial transactions.
- Executed sales of appliances utilizing iPad technology to enhance customer interactions.
- Managed inventory organization and shelf stocking to ensure product availability.
- Executed thorough cleaning of appliances to ensure optimal functionality.
Receptionist
Parkshore Estates Nursing & Rehab Center
03.2015 - 12.2015
- Oversaw adherence to HIPAA regulations to safeguard patient information.
- Managed call answering and transferred inquiries to designated departments.
- Executed document faxing and copying processes for employee needs.
- Oversaw resident check-in and check-out procedures to ensure smooth transitions.
- Utilized computer tools, including word processors, spreadsheets, and databases, to enhance productivity.
- Organized and filed paperwork to ensure efficient document management.
Processing Clerk/Casual Mail Handler
United States Postal Service
11.2013 - 01.2015
- Organized and sorted mail according to zip code for efficient distribution.
- Organized empty equipment inventory by name and size.
- Executed package scanning into computer systems, ensuring accurate flight assignment.
Education
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Kennedy King College
Chicago, IL01.2015
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DuSable Leadership Academy
Chicago, IL01.2013
Skills
- Knowledge of behavioral disorders
- MS Office proficient
- Superior verbal and written communication skills
- Excellent interpersonal skills
Timeline
Mail Processing Clerk
United States Post Office
11.2016 - Current
Cashier
Walmart
04.2016 - 05.2016
Sales Consultant
Sears
12.2015 - 02.2016
Receptionist
Parkshore Estates Nursing & Rehab Center
03.2015 - 12.2015
Processing Clerk/Casual Mail Handler
United States Postal Service
11.2013 - 01.2015
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Kennedy King College
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DuSable Leadership Academy