James Ridgley
Springfield
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Comcast
Springfield, IL
09.2025 - Current
- Lead daily operations, ensuring optimal store performance and customer satisfaction.
- Train and mentor staff, fostering a collaborative team environment.
- Develop and implement strategies to enhance sales efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Retail Store Manager
Prime Communications AT&T
Springfield, IL
11.2019 - 08.2025
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Crew Leader
Panera Bread
Coralville, IA
10.2015 - 12.2016
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
Education
High School Diploma -
Elizabeth Tate High School
Iowa City, IA06.2012
Skills
- Customer service
- Strong multi-tasking
- Problem-solving
- Retail operations
- Decision-making skill
- Dependable and reliable
- Sales growth
- Inventory control
- Store maintenance
- Cash management
- Retail merchandise quality standards
- Team leadership
Timeline
Assistant Store Manager
Comcast
09.2025 - Current
Retail Store Manager
Prime Communications AT&T
11.2019 - 08.2025
Crew Leader
Panera Bread
10.2015 - 12.2016
High School Diploma -
Elizabeth Tate High School