James Reynolds
Chicago
Summary
Results-driven Business Development Representative with a proven track record of consistently surpassing sales quotas through strategic outbound outreach and meticulous lead qualification. Expertise in leveraging data analytics and CRM systems to identify high-potential accounts, tailoring communication strategies across diverse platforms for maximum impact. Skilled in conducting comprehensive discovery sessions to uncover client needs and fostering collaboration with sales and marketing teams to optimize targeting and performance. Currently advancing professional knowledge through an MBA program at the University of Iowa, specializing in AI and Technology Management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Development Representative
Kong, INC
Chicago, United States
04.2025 - Current
- Generated over $1 million in new pipeline revenue in 2026.
- Achieved 178% of quota in Q4 2025 with $400,000 in VO.
- Promoted to SDR II in February 2026 after exceeding quota for two consecutive quarters.
- Executed over 1,500 multi-touch activities a week to enhance engagement and secure meetings.
- Maintained 90% S1 to S2 conversion through rigorous qualification processes.
- Collaborated with AEs on account strategies to expedite cycle times and minimize no-shows.
- Formulated prioritized account strategies to enhance engagement with buying committees.
Business Development Representative
Apptega
Chicago, United States
09.2024 - 04.2025
- Sourced and qualified a steady pipeline through targeted outbound and rapid inbound follow-up, converting high-fit ICP accounts into sales-qualified opportunities.
- Built multi-touch cadences across email, LinkedIn, and phone; personalized messaging using CRM to raise meeting rates.
- Ran discovery to uncover pain, map priorities, and align value propositions, accelerating handoffs and reducing no-show risk.
- Standardized lead qualification (BANT/CHAMP) and documentation in CRM to improve hygiene and forecasting for AE team.
- Partnered with marketing on list strategy, sequencing, and messaging; shared insights to refine targeting and campaign ROI.
- Consistently achieved monthly activity and opportunity creation goals within eligible months.
Risk Management Intern
World Insurance Associates
Anderson, United States
04.2023 - 07.2023
- Analyzed risk data and produced reports/visualizations to inform risk profiles, underwriting decisions, and policy adjustments.
- Conducted outbound sales calls to present insurance solutions and articulate value, contributing to new business acquisition.
- Tracked client interactions and follow-ups in CRM to maintain data integrity, improve responsiveness, and enhance satisfaction.
Education
MBA - Artificial Intelligence and Technology Management
University of Iowa
Chicago, IL12-2028
B.B.A. - BUSINESS MANAGEMENT
University of Iowa
Iowa City05-2024
Skills
- Cold calling
- Goal-oriented mindset
- Customer relationship building
- Lead qualification
Certification
- AI for Business, University of Pennsylvania - 05/2025 - 09/2025
Timeline
Sales Development Representative
Kong, INC
04.2025 - Current
Business Development Representative
Apptega
09.2024 - 04.2025
Risk Management Intern
World Insurance Associates
04.2023 - 07.2023
B.B.A. - BUSINESS MANAGEMENT
University of Iowa
MBA - Artificial Intelligence and Technology Management
University of Iowa