James M. Provenzano
Manteno
Summary
Versatile technician with over four years of experience in the automotive, critical care, and industrial sectors. Demonstrates exceptional problem-solving skills and meticulous supply management, ensuring precise record-keeping and seamless communication. Thrives in fast-paced, high-stress environments while maintaining strict adherence to safety and legal standards. Committed to delivering optimal results through collaboration in team-oriented settings.
Overview
1
1
Certification
9
9
years of professional experience
Work History
EMT-Basic
Riverside Ambulance
Kankakee, IL
01.2026 - 07.2026
- Delivered immediate medical care in emergency situations, ensuring patient safety and comfort.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
EMT-Basic
Superior Ambulance
Joliet, IL
01.2025 - 07.2026
- Collaborated with healthcare teams to assess patient conditions and determine appropriate transport methods.
- Operated advanced life support equipment and maintained readiness for emergency response.
- Trained new EMT personnel on protocols, equipment usage, and best practices for patient care.
- Managed documentation of patient reports and treatment plans accurately to ensure compliance with regulations.
- Conducted routine vehicle inspections and maintenance checks to guarantee operational readiness at all times.
Community Engagement Specialist
MyOwnDoctor, LLC
Chicago, IL
04.2024 - 10.2024
- Operated in an autonomous capacity to recruit patients for a collaborative care program that aimed to treat psychological and physiological ailments and diseases within patients.
- Maintained a panel of 30 CoCM patients, whilst supporting and outreaching to a broader panel of 500+ patients.
- Provided feedback and technological tests to support and improve software within the patient-provider platform.
- Scheduled appointments, phone calls, and coordinated communications between the provider and patients to provide optimal outcomes.
- Performed intake for each individual patient, while meticulously taking notes, filling and filing electronic documents.
- Managed patient and provider personalities whilst selecting appropriate providers for patients to bond with to increase positive patient outcomes.
Associate, Learning Ambassador
Amazon
Wilmington, IL
09.2021 - 04.2022
- Leveraged various software applications to complete tasks.
- Utilized strong problem-solving abilities to identify and resolve complex issues.
- Helped train and nurture incoming recruits for success on the job.
- Operated, certified, and mastered all P.I.T. vehicles present on the job site.
- Showed diligence and efficiency when completing leader designated tasks.
Crew Member, Crew Trainer
Wendys
Manteno, IL
10.2019 - 05.2020
- Clearly communicated with crew whilst using hand eye coordination to take and prepare customer orders in under 2 minutes to maintain exceptional times.
- Worked as acting manager for several weeks during the start of the pandemic leading team to accomplish order distribution with a 55% decrease in total average time to complete order while receiving a 17% increase in daily order quantities.
Crew Member
McDonalds
Bourbonnais, IL
07.2019 - 10.2019
Associate Operator
Ellingham Towing & Roadside Services
Bourbonnais, IL
03.2017 - 06.2019
- Conducted quality checks and inspections on products to determine compliance with specifications, quality and standards.
- Adhered to safety protocols and procedures to promote a safe working environment and prevent accidents or injuries.
- Conducted regular inspections and maintenance tasks on equipment, identifying and addressing issues or malfunctions.
- Removed waste materials or debris to promote a safe and clean work environment.
- Operated equipment following procedures and guidelines to establish safety and smooth operations.
- Worked scheduled shift hours and offered flexibility with scheduling overtime and weekends.
- Troubleshot and resolved minor equipment issues to minimize downtime.
- Performed regular maintenance and service on Tow Trucks equipment to maximize operability and minimize operational failures.
Education
Associate of Science - Paramedicine
Kankakee Community College
Kankakee10-2023
High School Diploma - undefined
Manteno High School
05-2020
Skills
- Quality Assurance Control
- EMT-B Certification State/National
- BLS CPR Certification
- Multi-system Certified
- Equipment Maintenance
- Hazardous Material Handling
- Records Management
- Patient Management
- Information Security
Certification
- Emergency Medical Technician – Basic
- State Certification | Sep. 2023 – Sep. 2027
- National Certification | Mar. 2026 – Mar. 2028
- Cardiopulmonary Resuscitation (CPR)
- American Heart Association Certified | Mar. 2025 – Mar. 2027
Timeline
EMT-Basic
Riverside Ambulance
01.2026 - 07.2026
EMT-Basic
Superior Ambulance
01.2025 - 07.2026
Community Engagement Specialist
MyOwnDoctor, LLC
04.2024 - 10.2024
Associate, Learning Ambassador
Amazon
09.2021 - 04.2022
Crew Member, Crew Trainer
Wendys
10.2019 - 05.2020
Crew Member
McDonalds
07.2019 - 10.2019
Associate Operator
Ellingham Towing & Roadside Services
03.2017 - 06.2019
High School Diploma - undefined
Manteno High School
Associate of Science - Paramedicine
Kankakee Community College