James Mercer
Naperville
Summary
Seasoned Landscaping Manager with strong focus on productivity and efficiency in task completion. Specialize in sustainable landscape design, crew management, and client relationship building. Excel in communication, problem-solving, and adaptability, ensuring projects meet and exceed expectations.
Overview
13
13
years of professional experience
Work History
Sales/Design Associate
The Tile Shop
Naperville
10.2025 - Current
- Created tile layouts for customer projects and consultations, ensuring alignment with client vision.
- Personalized design recommendations to enhance customer experience and satisfaction.
- Collaborated with contractors to coordinate installation details and specifications for seamless project execution.
- Collaborated with team members to maintain showroom displays and organization.
Foreman and Landscaper
MAD Landscaping
Naperville
01.2015 - 01.2023
- Lead a team of 3-4, and worked alongside them performing all types of landscaping services from weekly lawn maintenance to complete landscape installations at newly constructed homes.
- Supervised daily operations and workflow for landscaping projects.
- Trained new employees on landscaping techniques and safety protocols.
- Managed equipment maintenance and ensured proper usage among staff.
- Communicated with clients to understand project requirements and preferences.
- Provided guidance, direction, and technical assistance to crew members.
- Established expectations and motivated crews to consistently meet or beat goals.
Landscaper
B&B Landscaping
Naperville
01.2014 - 01.2015
- Performed general landscaping labor, including mowing, trimming trees and bushes, executing spring and fall cleanups, installing mulch, and planting or removing trees and bushes to maintain aesthetic and health of outdoor spaces.
- Installed hardscaping features, including brick patios and walkways, enhancing outdoor functionality and visual appeal.
Custom Appliance Installation
Wehrli General Contracting Inc.
Glen Ellyn
01.2013 - 01.2014
- Delivery, removal, and installation of household appliances – washers and dryers, dishwashers, ovens, stove tops, and refrigerators.
- Performed custom installations of high-end appliances, including on-site fabrications to existing cabinetry and countertops.
Education
Associate of Arts - Architecture/Fine Arts
Miami University
Oxford, OHSkills
- Customer relationship management
- Project management
- Landscape design & planning
- Attention to detail
- Effective communication
- Problem solving
- Training and development
- Crew leadership
- Equipment use & maintenance
Timeline
Sales/Design Associate
The Tile Shop
10.2025 - Current
Foreman and Landscaper
MAD Landscaping
01.2015 - 01.2023
Landscaper
B&B Landscaping
01.2014 - 01.2015
Custom Appliance Installation
Wehrli General Contracting Inc.
01.2013 - 01.2014
Associate of Arts - Architecture/Fine Arts
Miami University