James Dyckma
West Salem
Summary
Technician and team leader with a proven track record in enhancing collaboration and communication within teams. Expertise in training junior staff and streamlining production workflows to meet quality standards and ensure customer satisfaction.
Overview
29
29
years of professional experience
Work History
Set up tech
Champion Laboratories
Albion
07.2023 - 02.2026
- Set up and calibrate production equipment for optimal performance.
- Conduct routine maintenance on machinery to ensure reliability.
- Monitor production processes for adherence to quality standards.
- Troubleshoot equipment issues to minimize downtime and disruptions.
- Updated setup records and logs for accurate tracking of changes.
ASE Certified Technician
Pepboys Parts And Auto
Rock Hill
04.1997 - 06.2023
- Evaluated vehicle problems through application of advanced diagnostic tools and equipment.
- Trained junior technicians on best practices and proper use of equipment.
- Managed inventory of parts ensuring availability for timely service delivery.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Diagnosed electrical and mechanical problems using diagnostic tools including multimeters, oscilloscopes, and pressure gauges.
- Kept up-to-date on changing technology through continuing education courses provided by manufacturers.
Manager
Advance Auto Parts
Clover
10.2012 - 11.2013
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Education
Some College (No Degree) - Automotive Engineering
York Technical College
Rock Hill, SCSkills
- Equipment calibration and machinery maintenance
- Quality assurance and troubleshooting
- Log maintenance and production monitoring
- Technical problem solving
- Maintenance troubleshooting
- Identifying flaws
- Task prioritization
- Teamwork and communication
- Diagnostic evaluation
- Problem solving
- Machine setup and shutdown
- Specifications verification
- Diagnostic troubleshooting
- Electrical diagnostics
- Engine repair
- Task delegation
- Noise, vibration, and harshness
- Ignition system repair
- Emissions control systems
- Body electrical systems
- Electrical systems repair
- Engine performance analysis
- Heating and air conditioning
- Chassis electrical systems
- Advanced diagnostics
- Suspension and steering
- Brake system maintenance
- Computerized engine controls
- Fuel system service
- Computer diagnostics
Timeline
Set up tech
Champion Laboratories
07.2023 - 02.2026
Manager
Advance Auto Parts
10.2012 - 11.2013
ASE Certified Technician
Pepboys Parts And Auto
04.1997 - 06.2023
Some College (No Degree) - Automotive Engineering
York Technical College