James Banks
Galesburg
Summary
Dynamic and reliable professional with extensive experience at Hy-Vee, excelling in warehouse safety and customer service. Proven track record in optimizing inventory management and enhancing product presentation, leading to improved customer satisfaction. Skilled in operating warehouse equipment and training staff, demonstrating strong multitasking abilities in fast-paced environments. Prepared for efficient organization and upkeep of stock. Known for maintaining high standards in inventory control and ensuring proper product rotation. Highly collaborative, reliable, and adaptable to changing needs, with focus on teamwork and achieving results. Proficient in using organizational skills and attention to detail.
Overview
4
4
years of professional experience
Work History
Frozen Stocker
Hy-Vee
07.2023 - Current
- Stocked frozen food aisles, ensuring product availability and organization.
- Monitored inventory levels to maintain optimal stock and minimize waste.
- Collaborated with team members to achieve efficient restocking processes.
- Operated warehouse equipment safely to transport frozen goods as needed.
- Assisted in training new staff on safety protocols and operational procedures.
- Conducted regular checks for product expiration dates and quality standards.
- Implemented best practices for maintaining cleanliness in storage areas.
- Coordinated with management to address supply chain discrepancies promptly.
- Collaborated with team members to complete stocking tasks quickly during off-peak hours for minimal disruption to shoppers.
- Demonstrated versatility by assisting other departments as needed during peak business periods or staff shortages.
- Aided store management in the ordering process by identifying popular items requiring frequent replenishment.
- Improved customer satisfaction levels through consistent attention to detail in product presentation and organization.
- Accelerated restocking processes by unloading delivery trucks promptly upon arrival.
Dairy Clerk
Hy-Vee
07.2022 - 07.2023
- Organized dairy product displays to enhance customer visibility and accessibility.
- Assisted customers in locating products and answering inquiries regarding dairy items.
- Managed inventory levels, ensuring timely restocking of dairy products on shelves.
- Monitored product freshness and rotated stock to minimize waste and ensure quality.
- Collaborated with team members to maintain cleanliness and safety standards in the dairy section.
- Trained new staff on dairy department procedures and best practices for efficient operations.
- Developed knowledge of seasonal promotions to effectively engage customers and boost sales initiatives.
- Trained new dairy clerks on rotation systems, product management and customer service.
Cashier
Hy-Vee
09.2021 - 07.2022
- Processed customer transactions accurately using point-of-sale systems.
- Provided excellent customer service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area and store displays.
- Assisted in training new cashiers on operational procedures and policies.
- Handled cash, credit, and check transactions with attention to detail.
- Collaborated with team members to improve workflow efficiency during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Science - General Studies
Carl Sandburg College
Galesburg, IL05-2025
Skills
- Warehouse safety
- Loading and unloading
- Order picking
- Cleanliness and sanitation
- Pallet jack operation
- Product rotation
- Workplace efficiency
- Customer service
- Attention to detail
- Multitasking Abilities
- Reliability
Timeline
Frozen Stocker
Hy-Vee
07.2023 - Current
Dairy Clerk
Hy-Vee
07.2022 - 07.2023
Cashier
Hy-Vee
09.2021 - 07.2022
Associate of Science - General Studies
Carl Sandburg College