Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Bales

Minooka

Summary

Versatile IT Equipment Coordinator and Warehouse Associate with a proven track record at Amazon, skilled in Windows, Microsoft Office tools, troubleshooting and problem solving. Excelled in reducing equipment downtime and surpassing productivity targets through effective troubleshooting and inventory control. Skilled in training peers and enhancing system usage, demonstrating a strong blend of technical and interpersonal skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

IT Equipment Coordinator

Amazon
06.2024 - Current
  • Reduced equipment downtime by conducting regular preventative maintenance checks and addressing issues promptly.
  • Conducted regular audits of equipment inventory to maintain accurate records and identify areas for improvement.
  • Trained end-users on best practices for system usage, increasing their productivity and confidence in utilizing technology tools.
  • Diagnosed technical problems, saving time and resources by providing effective solutions quickly.
  • Collaborated with cross-functional teams to develop and implement IT solutions.
  • Managed IT asset inventory efficiently, ensuring accurate tracking and timely replacement or upgrades as needed.

Warehouse Associate / Problem Solve Process Guide

Amazon
05.2018 - 06.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, inventory control and problem solving.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.

Education

Bachelor in Cybersecurity -

Western Governors University
Salt Lake City, UT
02-2027

GED -

Premier Academy
04-2009

Skills

  • Operating Systems (Windows, Linux)
  • Python Programming
  • Microsoft Office
  • Warranty management
  • Troubleshooting
  • Inventory Control
  • Equipment maintenance
  • Problem Solving

Certification

  • CompTIA A+
  • CompTIA Network+
  • Google IT Support
  • Google Cybersecurity

Timeline

IT Equipment Coordinator

Amazon
06.2024 - Current

Warehouse Associate / Problem Solve Process Guide

Amazon
05.2018 - 06.2024

Bachelor in Cybersecurity -

Western Governors University

GED -

Premier Academy

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James Bales