James Armstrong

Led the installation, configuration, and testing of advanced electronic and communication systems crucial to the rail network's efficiency and safety.
- Played a key role in ensuring continuous operation of critical systems through proactive maintenance and timely troubleshooting.
- Contributed to high-impact projects, such as establishing a training lab and executing the Union Station project, collaborating across departments to enhance operational capabilities.
- Developed and maintained detailed records of system performance, repairs, and upgrades, ensuring compliance with stringent safety and operational protocols.

- Executed the installation and configuration of essential telecommunications infrastructure, including modems, routers, and set-top boxes, vital to the delivery of high-speed internet, TV, and voice services.
- Conducted comprehensive diagnostics and resolved critical connectivity issues, ensuring uninterrupted service for high-profile customers in the Chicago downtown division.
- Spearheaded on-site repairs and optimizations, consistently exceeding service quality standards and enhancing customer satisfaction.
- Rigorously followed safety protocols and industry regulations, contributing to AT&T's reputation for reliability and compliance.

Installed and integrated HVAC systems with electrical, water, and fuel supplies, directly impacting the efficiency and reliability of climate control solutions in diverse environments.
- Conducted preventive maintenance and resolved complex mechanical and electrical issues, ensuring system longevity and performance.
- Strictly adhered to safety guidelines and environmental regulations, mitigating risks associated with hazardous materials and system malfunctions.