Jamal Norwood
Woodridge
Summary
Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Strong work ethic, and effective communication skills. Eager to contribute to a dynamic team, and support organizational goals.
Overview
9
9
years of professional experience
Work History
Security Supervisor
Allied Universal Security Services(CHQ-C-IL)
Northlake
08.2025 - Current
- Supervise security personnel to ensure compliance with safety protocols.
- Conduct regular inspections of premises to identify potential security risks.
- Responsible for training new staff on security procedures and emergency response plans.
- Respond promptly to alarms and incidents, ensuring proper documentation occurs.
- Facilitate communication between security teams and management for operational efficiency.
- Provide ongoing coaching, feedback, development opportunities, and discipline when necessary to ensure employees are meeting expectations.
- Manage access control systems(AMAG,VIMS,Genetec, IOP) to secure premises and sensitive areas.
SECURITY OPERATIONS SUPERVISOR
Metro One Loss Prevention Services Group
DeKalb
12.2023 - 07.2025
- Supervised security operations staff, offering guidance on operational challenges.
- Monitored electronic access control logs and CCTV footage for unauthorized access attempts.
- Conducted regular patrols to identify and mitigate potential threats.
- Ensured personnel possessed proper identification badges for entry into restricted areas.
- Maintained records of incident reports and investigations conducted by security team.
- Recorded necessary data for incident reports and files.
- Secured premises and personnel through property patrols and surveillance monitoring.
- Promoted security awareness among employees and clients to alleviate risks and breaches.
- Monitored security systems and alarms for potential threats and incidents.
SITE SUPERVISOR
Allied Universal Security Services
DeKalb
11.2021 - 12.2023
- Managed and supervised a team of 10+ site staff members to ensure safety, quality control and efficient operations.
- Ensured that all personnel wore appropriate personal protective equipment while working at construction sites.
- Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.
- Participated in job-site meetings with contractors, owners, architects, engineers, as necessary.
- Reported project progress, site problems and labor status to supervisors.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company policies.
KITCHEN MANAGER
Chipotle Mexican Grill
Chicago
11.2016 - 08.2021
- Developed and implemented kitchen policies, procedures and quality standards.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Conducted regular training sessions with staff to ensure compliance with company policies and procedures.
Education
High School Diploma -
Wendell Phillips Academy High School
Chicago, IL06.2016
Skills
- Attention to detail
- Critical thinking
- Customer service
- Time management
- Effective communication
- Document management
- Access control
- Surveillance monitoring
- Incident management
- Policy enforcement
- Patrol procedures
- Asset protection
- Alarm systems
- Risk mitigation strategies
- Security training
- Team leadership in security
- Emergency response planning
- Kitchen management
- Food safety practices
- Safe food handling techniques
- Staff supervision and training
- Kitchen equipment maintenance
- Goal setting strategies
- Food preparation skills
- Sanitation practices
Timeline
Security Supervisor
Allied Universal Security Services(CHQ-C-IL)
08.2025 - Current
SECURITY OPERATIONS SUPERVISOR
Metro One Loss Prevention Services Group
12.2023 - 07.2025
SITE SUPERVISOR
Allied Universal Security Services
11.2021 - 12.2023
KITCHEN MANAGER
Chipotle Mexican Grill
11.2016 - 08.2021
High School Diploma -
Wendell Phillips Academy High School