Experienced business development strategist and program manager with exceptional skills in strategic planning, financial management, and stakeholder engagement.
Overview
23
23
years of professional experience
Work History
Vice President of Community Banking
WINTRUST
09.2018 - 12.2024
Developed and implemented strategies that enhanced value propositions for customers and partners, while balancing margin goals and market competitiveness
Built and scaled membership models that drove client acquisition, engagement, and retention. Optimized incentives and promotions to ensure sustained membership growth.
Partnered with stakeholders across Regional Operations, Product, Strategic Finance, Marketing, Data Science, and other teams to ensure successful implementation of pricing and membership strategies
Originated over $30MM in new commercial loans
Community Lending Manager
ACCION
01.2017 - 09.2018
Increased loan portfolio growth by developing and implementing strategic lending initiatives, originating over 90 loans within 18 months
Negotiated favorable terms with third-party vendors for outsourced services related to the lending process
Identified areas for optimization and iterated processes to improve client satisfaction and business performance.
Approved and underwrote consumer loans for lines of credit and home equity.
Program Development Manager
INDEPENDENT CONSULTANT/CHATHAM BUSINESS ASSOCIATION
07.2014 - 01.2017
Collaborated with stakeholders to develop strategies for promoting new programs to potential customers and clients, creating
plans for 38 active businesses within 7 months.
Ensured deals served the company's strategy while accounting for risk appropriately, monitoring competitive developments, identifying KPIs, and estimating financial impacts
Distilled large volumes of information and presented them back to the stakeholders in the form of succinct business insights
Revitalized underperforming programs through careful analysis of existing issues followed by the implementation of targeted improvement measures
Project Manager
CHICAGO NEIGHBORHOOD INITIATIVES
06.2009 - 06.2014
Originated over $400K in closed micro loans within 16 months, with average loan sizes of $9,500
Performed various functions as loan officer, underwriter, servicer, relationship manager and program representative
Sourced potential deals and performed preliminary and secondary review and analysis of New Market Tax Credit transactions while a project manager for a $50MM award allocation
Community Engagement Strategist and Implementation Coordinator for major capital development projects requiring local resident support for zoning approval
As a retail banker with Park National Bank, exceeded internal sales and service thresholds
Promoted internally to Branch Manager of newly converted branch and grew deposits by $4.5MM
Maintained strong civic presence and served as community liaison sitting on governing boards for Proviso Leyden Council for Community Action, Maywood Economic Development Council and Christ the King
Awarded NAACP Commendation for young business person
Voluntarily resigned and moved to Las Vegas and originated $5MM in residential mortgages for US Bank within 13 months before assuming Branch Management responsibilities earning internal sales and service recognition in the form of Pinnacle Award for deposit and loan growth
Voluntarily transferred to US Bank branch in Chicago as Assistant Manager responsible for internal service standards and operational integrity
Received minimum satisfactory scoring on branch audits
Voluntarily transferred to return to Park National Bank as Credit Analyst
Analyzed, underwrote and submitted formal loan presentations for board review of commercial loan requests for new money and refinancing during one 9 month and two 6 month rotations through the bank's Commercial, Commercial Real Estate and Purchased Assets Divisions
Performed visual and submitted written property inspections reports of Bank collateral locally and nationally to monitor and assess the quality of Bank assets
Promoted to Commercial Loan Representative for Banks Community Development Division
Education
Bachelor of Science - Political Science, Sociology
DOMINICAN UNIVERSITY
RIVER FOREST, IL
Skills
Sales and Account Management
Organizational Development Strategist
Data Collection and Analytic Proficiency
Excellent interpersonal skills
Communication Skills
University of Chicago Polsky Center Visiting Lecturer
John Marshall School of Law Visiting Lecturer
ComEd Smart Meter Program Workforce Readiness Workshop Facilitator
Provided Key Testimony on behalf of Ride Share Community at City Council Ordinance Hearing
Leadership Experience
Member Illinois Tollway Diversity Advisory Committee
Sub Committee Chair - Community Engagement
Timeline
Vice President of Community Banking
WINTRUST
09.2018 - 12.2024
Community Lending Manager
ACCION
01.2017 - 09.2018
Program Development Manager
INDEPENDENT CONSULTANT/CHATHAM BUSINESS ASSOCIATION