Jamal Carter
O'Fallon
Summary
Dependable and remains patient and calm in difficult situations. Mature and responsible with expertise in counseling and mediation. Exceptional communication and time management skills. Enjoys engaging with others and helping one another build successful connections.
Overview
2
2
years of professional experience
Work History
Resident Assistant
Southern Illinois University Edwardsville Housing
08.2023 - Current
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
- Improved communication between residents and management through consistent updates and informative newsletters.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
- Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
Shift Leader
Marcus Theaters
09.2021 - Current
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Education
Bachelor of Science - Computer Science
Southern Illinois University Edwardsville
Edwardsville, IL05.2026
High School Diploma -
Ofallon Township High School
O'Fallon, IL05.2022
Skills
- Residential Support
- Student Leadership
- Moral Conduct
- Student Advisory
- Decision-Making Capabilities
- Creative Problem-Solving
- Strong Verbal and Written Communication
Timeline
Resident Assistant
Southern Illinois University Edwardsville Housing
08.2023 - Current
Shift Leader
Marcus Theaters
09.2021 - Current
Bachelor of Science - Computer Science
Southern Illinois University Edwardsville
High School Diploma -
Ofallon Township High School
Similar Profiles
Jack KnittleJack Knittle
Graduate Teaching Assistant at Southern Illinois University EdwardsvilleGraduate Teaching Assistant at Southern Illinois University Edwardsville
CLARA CHEROTICH CHELIBEICLARA CHEROTICH CHELIBEI
Teaching Assistant at Southern Illinois University EdwardsvilleTeaching Assistant at Southern Illinois University Edwardsville
Sean SeversonSean Severson
Graduate & International Program/Student Advisor at Southern Illinois University EdwardsvilleGraduate & International Program/Student Advisor at Southern Illinois University Edwardsville
Ellayna TrowbridgeEllayna Trowbridge
Coldline Member at Freddy's Frozen Custard & SteakburgersColdline Member at Freddy's Frozen Custard & Steakburgers
Jauan JamesJauan James
Dietary Server at Delmar Gardens VillasDietary Server at Delmar Gardens Villas