Summary
Overview
Work History
Education
Skills
Timeline
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Jalyn Breazeale

Joliet,IL

Summary

Proven in enhancing customer experiences and operational efficiency at Ojos Locos Sports Cantina, I excel in guest relations management and critical thinking. Demonstrated ability to maintain composure under pressure, ensuring high-quality service and teamwork. Skilled in cash handling and communication, I significantly contribute to workplace harmony and customer satisfaction.

Outgoing and reliable, bringing solid understanding of safety protocols and teamwork. Knowledge of fuel systems and equipment operation, with demonstrated skills in attention to detail and time management. Capable of contributing to efficient fueling operations and ensuring adherence to safety standards.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Wairess

Ojos Locos Sports Cantina
El Paso, Texas
04.2020 - 02.2025
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Aircraft Fueler

Menzies Aviation
Sarasota, Florida
08.2022 - 11.2022
  • Improved aircraft fueling efficiency by strictly adhering to safety protocols and guidelines.
  • Enhanced team collaboration through effective communication during refueling operations.
  • Completed documentation for work completed and fuel transferred or materials used.
  • Ensured optimal performance of fueling equipment through diligent routine inspections, timely maintenance, and accurate recordkeeping.
  • Managed approximately 15 refuels per day
  • Expedited processes while minimizing errors via strict adherence to standard operating procedures set forth by respective airlines.
  • Provided superior customer service to pilots, crew members, and airport personnel during the refueling process.

Education

High School Diploma -

Pebble Hills High School
El Paso, TX
08.2015 - 06.2018

No Degree - Rehabilitation Technician

David L, Currasco Job Corps Center
El Paso, TX
12.2019 - 12.2020

Skills

  • Customer service

  • Guest relations management

  • Cash handling

  • Time management

  • Strong multitasking

  • Complaint resolution

  • Communication and coordination

  • Critical thinking

  • Work area cleanliness

  • Quality assurance practices

  • Stress tolerance and resilience

Timeline

Aircraft Fueler

Menzies Aviation
08.2022 - 11.2022

Wairess

Ojos Locos Sports Cantina
04.2020 - 02.2025

No Degree - Rehabilitation Technician

David L, Currasco Job Corps Center
12.2019 - 12.2020

High School Diploma -

Pebble Hills High School
08.2015 - 06.2018

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Jalyn Breazeale