Jaliyah Winston
Lansing
Summary
IT professional with a strong interest in transitioning to cybersecurity. Demonstrated expertise in network administration, system troubleshooting, and software development. Committed to expanding knowledge and skills to contribute effectively to digital system security. Seeking opportunities to apply technical expertise and passion for cybersecurity to protect organizations from emerging threats and ensure the confidentiality, integrity, and availability of sensitive information.
Overview
5
5
years of professional experience
Work History
IT Technician
Wind Creek Casino & Hotel
10.2024 - Current
- Maintained office PCs, networks and mobile devices.
- Configured PCs, projectors, and microphones for video conferencing.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
Paraprofessional
Hickory Bend Elementary School
08.2022 - 06.2024
- Provided dedicated support during daily therapy and related service sessions, fostering a conducive learning environment for individual student growth and development
- Updated classroom computers and devices.
- Collaborated with teachers and related services to aid students in achieving set goals, maintaining alignment with curriculum aims.
- Assisted in the seamless implementation of individualized education plans (IEPs) by compiling all digital and paper notes on student progress, then updating all records online
Direct Service Provider (DSP) Care Taker
InCommunity
06.2020 - 07.2022
- Provided continuous supervision and support to individuals with intellectual and developmental disabilities, including those exhibiting challenging behaviors
- Actively participated and collaborated with family members and Support Coordinators, addressing inquiries in a professional manner to ensure effective communication and support
- Maintained vigilant monitoring of all activities to uphold the health, safety, and individual rights of the individuals under supervision, fostering a secure and respectful environment at all times
- Compiled and submitted daily reports to supervisors for comprehensive, safe care.
Education
Perscholas
Chicago, IL04.2024
High School Diploma -
Thornton Fractional South High School
06.2020
Skills
- Desktops
- Laptops
- Mobile Devices
- Tablets
- Printers
- Computer Data Storage
- Microsoft Office 365
- Google Suite
- Slack
- Zoom
- Windows 10
- Windows 11
- MacOS
- Android OS
- IOS
- Linux
Websites
Recent Training
IT Support Training, Per Scholas, Chicago, IL, 02/01/24, 04/30/24, Assemble computer hardware and equipment, investigate and replace competent failures, and connect devices to wired and wireless networks, Test network connectivity and address issues, implement security measures to networks, Utilize virtual machines to support end users remotely, test software configurations in multiple operating systems, and improve software performance, Troubleshoot user errors and guide users through addressing and avoiding future issues
Community Service
- New Life Covenant Church Children's Church, 01/01/12, 12/31/24
- Atlanta's Influencer Weekend, 01/01/20, 12/31/20
- TFS Child Development Program, 01/01/18, 12/31/20
Technical Knowledge
Desktops, Laptops, Mobile Devices, Tablets, Printers, Computer Data Storage, Microsoft Office 365 (Teams, Outlook, Word, PowerPoint, Excel), Google Suite (Classrooms), Slack, Zoom, Windows 10/11, MacOS, Android OS, iOS, Linux, CompTIA A+, Google IT Support Certification
Timeline
IT Technician
Wind Creek Casino & Hotel
10.2024 - Current
Paraprofessional
Hickory Bend Elementary School
08.2022 - 06.2024
Direct Service Provider (DSP) Care Taker
InCommunity
06.2020 - 07.2022
High School Diploma -
Thornton Fractional South High School
Perscholas
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