Jalen Morgan
Chicago
Summary
- Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
17
17
years of professional experience
Work History
Mail Carrier
USPS
02.2024 - Current
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Driver
Uber
01.2020 - Current
- Delivered goods and services to customers on time and in excellent condition.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Secured merchandise, avoiding damage during transportation.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Picked up clients from specific locations to transport and drop off at destinations.
Caregiver
SYNERGY HomeCare
01.2022 - 08.2023
- Supported bathing, dressing and personal care needs.
- Maintained a clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Assisted with meal planning to meet nutritional plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Team member
Meijers
01.2019 - 01.2020
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through a series of different stations based on team needs.
Package Handler
Fedex
01.2018 - 01.2019
- Scanned and sorted packages according to destinations and service type using handheld scanners.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Assisted in loading delivery trucks with prepared packages.
- Examined and inspected containers, materials and products to meet packing specifications.
Cashier
Portillos
01.2017 - 01.2018
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
Teacher Assistant
High School
01.2016 - 01.2018
- Tutor scholars in need.
- Maintained a safe, educational environment for students during learning and free play time.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Assisted teacher with enrichment activities, correcting papers or supervising classroom to foster positive learning environment.
Intern
Allstate
01.2016 - 01.2017
- Learned how to build a business up and maintain it.
- Learned about Stocks and the Stock Market.
- Taught me how to be professional.
Landscaping Services
01.2008 - 01.2015
- Painted different rooms and surfaces.
- Varnished floors in houses.
- Operated various machinery and tools.
Education
Bachelor of Arts -
University of Illinois Urbana Champaign
Urbana, IL05-2024
undefined
Perspectives Charter School, High School of Technology
Chicago, Illinois01.2018
undefined
Kennedy King College
Chicago, IL01.2018
Skills
- Routine Vehicle Maintenance
- Valid Driver's License
- Efficiency and Time Management
- Dependable and Trustworthy
- Passenger Comfort
- Customer Service
- Communication and Interpersonal Skills
- Problem-Solving
Timeline
Mail Carrier
USPS
02.2024 - Current
Caregiver
SYNERGY HomeCare
01.2022 - 08.2023
Driver
Uber
01.2020 - Current
Team member
Meijers
01.2019 - 01.2020
Package Handler
Fedex
01.2018 - 01.2019
Cashier
Portillos
01.2017 - 01.2018
Teacher Assistant
High School
01.2016 - 01.2018
Intern
Allstate
01.2016 - 01.2017
Landscaping Services
01.2008 - 01.2015
undefined
Perspectives Charter School, High School of Technology
undefined
Kennedy King College
Bachelor of Arts -
University of Illinois Urbana Champaign
Similar Profiles
Jocelyn ParksJocelyn Parks
Clerk at USPSClerk at USPS
Ryan Leigh-Ann WheelerRyan Leigh-Ann Wheeler
City Letter Carrier at USPSCity Letter Carrier at USPS
Sol M. EloseguiSol M. Elosegui
City Carrier, Shop Steward, and Trainer at USPSCity Carrier, Shop Steward, and Trainer at USPS
Jose CastroJose Castro
Mail Carrier at USPSMail Carrier at USPS
CHIEDZA NADIA TAPFUMANEYICHIEDZA NADIA TAPFUMANEYI
Clinical Applications Manager at CSI Healthcare ITClinical Applications Manager at CSI Healthcare IT