Jalen Lynch
Highway Maintenance Worker
Elmhurst
Summary
Dynamic and results-driven professional with extensive experience in equipment operation and maintenance compliance at the Illinois Department of Transportation. Proven track record in enhancing safety and efficiency, exemplified by a 95% uptime in equipment performance. Strong team collaborator with a commitment to public safety and operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Highway Maintenance Worker ( Seasonal Snowbird )
Illinois Department Of Transportation
02.2025 - 05.2025
- Operated CDL Class A/B vehicles (snowplows, salt spreaders, loaders) during extreme weather conditions.
- Cleared debris, repaired roadways, and ensured public safety on state highways
- Performed preventative maintenance on tools and equipment with 95% uptime
- Responded to emergency weather situations and restored road access promptly
Customer Service Representative
Aucera
06.2024 - 01.2025
- Handled up to 100 calls daily in a fast-paced call center
- Met 120% of monthly sales targets and maintained 95% customer satisfaction
- Supported team performance through mentoring and CRM use
Owner/Operator Truck Driver
R.A.H Trucking Inc
12.2022 - 05.2024
- Independently managed long-haul deliveries with a 99% on time rate
- Reduced fuel use by 10% via efficient routing and vehicle maintenance
- Maintained DOT compliance and managed all financial/dispatch operations
OTR Truck Driver
Swift Transportation
04.2022 - 12.2022
- Drove 85,000+ miles across national routes with a 100% safety record
- Handled cargo securely and coordinated with dispatchers and clients
- Inspected vehicle before and after every trip and conducted minor repairs.
Warehouse Worker
Target Distribution Center
09.2021 - 03.2022
- Operated Forklifts, conducted inventory checks, and fulfilled daily orders
- Reduced inventory discrepancies by 15% and improved stock organization
- Loaded, unloaded, and moved material to and from storage and production areas.
Warehouse Associate
Amazon Fulfillment Center
04.2020 - 08.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently lifted materials weighing as much as 25 pounds.
Cashier Manager
Chicago Pitstop BBQ
01.2016 - 01.2020
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Supervised a team of 3+ employees and managed inventory, scheduling, and cash handling
Education
Associate of Arts - Economics
College of DuPage
Glen Ellyn, IL06-2026
Skills
Equipment Operation (Snowplows, Forklifts, Pallet Jacks)
Maintenance & Safety Compliance
Physical Stamina & Outdoor Work
Manual Labor & Warehouse Logistics
Team Collaboration & Reliability
DOT & OSHA Knowledge
Certification
CLASS A CDL
Timeline
Highway Maintenance Worker ( Seasonal Snowbird )
Illinois Department Of Transportation
02.2025 - 05.2025
Customer Service Representative
Aucera
06.2024 - 01.2025
Owner/Operator Truck Driver
R.A.H Trucking Inc
12.2022 - 05.2024
OTR Truck Driver
Swift Transportation
04.2022 - 12.2022
Warehouse Worker
Target Distribution Center
09.2021 - 03.2022
Warehouse Associate
Amazon Fulfillment Center
04.2020 - 08.2021
Cashier Manager
Chicago Pitstop BBQ
01.2016 - 01.2020
Associate of Arts - Economics
College of DuPage
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