Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
13k in sales in first 10 days on the job
Timeline
Generic

Jakub Glowka

Palos Hills

Summary

Dynamic sales associate with a proven track record at Vector, excelling in customer service and relationship building. Leveraged exceptional problem-solving skills to increase sales revenue and foster customer loyalty. Recognized for accuracy in cash handling and ability to thrive in high-pressure environments, consistently achieving team goals.

Overview

5
5
years of professional experience

Work History

Manager

Doughnut Co.
08.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Sales Associate

Vector
06.2025 - 07.2025
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Collaborated with team members to achieve monthly sales targets.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier

McDonald's
01.2021 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Amos Alonzo Stagg High School
Palos Hills, IL

High School Diploma -

University of Illinois At Chicago
Chicago, IL
05-2029

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality

Accomplishments

  • Brought in 50 new customers.
  • Rewarded a 3rd place medal from a regional competition
  • Earned the President's Club letter

Languages

English
Native or Bilingual
Slovak
Native or Bilingual
Polish
Professional Working

13k in sales in first 10 days on the job

In Vector, there is a contest that only happens on the first 10 days of the job. The more sales you make in the first 10 days, the bigger the award is. That got me really motivated and I was able to sell 13k worth of Cutco and got 3rd place regionally during the SC1 conference.

Timeline

Sales Associate

Vector
06.2025 - 07.2025

Manager

Doughnut Co.
08.2024 - Current

Cashier

McDonald's
01.2021 - 07.2024

Amos Alonzo Stagg High School

High School Diploma -

University of Illinois At Chicago

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Jakub Glowka